エンバシー・スイーツ バイ ヒルトン チャールストン エアポート コンベンション センター(Embassy Suites by Hilton Charleston Airport Hotel & Convention Center)

The property is in a desperate need of updating which they have sign posted saying "upgrades are coming soon".

Rooms werent very clean and the beds/pillows and furniture were very old and uncomfortable. Also thermostat did not work well for any air. Our kids left with horrible coughs

Came into town for a gymnastics competition It was a perfect location to the convention center So glad we stayed here Excellent breakfast and very comfortable bed Great access to food and shopping Will definitely stay here again

The property was ok. The daily rate was too much for the value. The property is conveniently located by the airport, restaurants, and shopping but I wasn't a fan of the checkin process. It took over an hour to checkin because so many people had to check in the same time. There needs to be a plan for a surge. Overall, it was an ok experience.

Waited a hour in line for the front desk to be told they had no clean rooms to give and that I could wait an indeterminant amount of time for a room. I was told people before me had already been waiting a hour and a half and still didn’t have a room. You couldn’t tell me that at the front door as I walk in? Poor service and a waste of our time. 0 stars across the board.

As we arrived there were only 2 employees checking in and a line of at least 30 people waiting. It took an hour to just check in.

Our experience was very good. The shuttle driver that came to pick us up from the airport was very polite, and he came to get us fairly quick. Both front desk assistants(check in and out) were kind and took care of our needs. The property was clean and quiet. The room was very spacious and meet our needs. We would stay again as well as recommend our family and friends.

The hotel is very well kept up and we really enjoyed the evening reception and breakfast. There were so many places my family could hang out in and play games and socialize. The staff was super friendly and the nice suites were so nice.

I didn't like that during breakfast there was a guy interrupting to offer you some offer related to Hilton Honors