トゥルー バイ ヒルトン チャールストン エアポート(Tru by Hilton Charleston Airport)

とても親切で、新しくてフレンドリーなスタッフ。必要な家具を求めるという概念を完全には理解していませんでした。彼らはできるだけ早く椅子を手に入れました。 コビッド時代でも朝食が不足していた。このワッフルマシンはまだセットアップされておらず、パッケージされたアイテムはかなり荒いものでした。

The service was excellent, save for one Housekeeper. On our second day my companion asked a Housekeeper on our floor if we could get some extra large towels she said she would bring them to our room. We never received them, but when my companion went out to get ice the same housekeeper stopped her, and said I told you I would get you the towels. I am a little concerned with this behavior because we have never received it from any other chain. I understand that some people find mixed race couples offensive, however I was always taught to leave personal predigests at home when I go to work.

Acceptable service, clean, comfortable bed , buy first floor is very noisy , cleaning staff kept slamming the laundry room next to my coming in and out of the laundry room and slam the door every time at 7am couldn’t sleep and I was forced to check out early

We were in town for Cheer competition. The staff that checked us on Friday night in were very friendly and helpful. I plan on coming back to this hotel in any future vacations or weekend

There needs to be a different bed frame. I darn near cracked my shin on that bed frame repeatedly!! And housekeeping does not need to knock on my door 3 times in one morning! That infuriated me!! We flew in from Vegas to tired to drive home to Sumter so I chose this hotel out of all the others I cld have chosen. Checkout was 12 noon and the first knock was at 9am then 2 more. We knew the checkout time and didn’t need to be constantly bothered! Then she had the nerve to say on her last visit that she didn’t mean to rush us. Why not come back AFTER checkout? And the shampoos and such needed refilling. Lastly, it’s pretty stupid to have ice on the floor but no bucket in the room. We had to go on the main floor for the bucket. Where’s the logic in that?

The hotel is descent. It reminds of an upgraded motel. The rooms are beyond basic. They don't even have a closet. I sort of felt like I was staying in a motel, though.

Very nice place with great location for my purposes. Appreciated tub with handicapped rails.

We stayed for 3 nights at this hotel and the hotel was clean and safe. There was plenty of parking. The staff were kind, courteous, and professional. The breakfast was decent. The grits were delicious and in high demand! We would absolutely stay again!

The staff were wonderful. It was very clean. I didn't like the concept. Reminded me of a dorm room.