Residence Inn New Bedford Dartmouth

After we had checked in and we’re heading to our room we were notified that they were working on getting the Hot Water tanks changed over. So our entire stay we had no Hot Water even for showers in the morning

Everything was great, only thing to say would be the showers water temperature was not the hottest.

Hasn’t been cleaned in a long time, walls, air vents, mirrors are all caked with dust. Non smoking building that smells of smoke. Needs a serious upgrade, shower is all yellow.

Don’t ever go to Marriott Bonvoy!!! I stayed there and they start acting like they so sweet and helpful the place is the dirtiest dump and the workers tell lies and steal and not to mention there disgusting beds with blood on it!!! The staff are horrible. They don’t clean anything they they to just make it look like they’re clean, but they’re looking for things people left behind. bugs everywhere and they get mad when we complain about it like what do you want us to write a note yes the public should know that’s a dirty dirty place

Staff was friendly, pool was great and breakfast was good. The room, however, smelled like someone had smoked in it, mold and ants in the bathroom, damage to the walls, dented refrigerator - it looked like no one has maintained the property in quite some time.

Central to family I was visiting, close to grocery stores, restaurants, and expressway to get to neighboring towns. Breakfast good too. The property is due for cosmetic updates which I look forward to.

Overall the stay met its purpose. The hotel was convenient to what we were doing but I would not stay here again. As these rooms only have one bed, my son was to sleep on the pull out sofa bed. What a joke for a bed! The mattress was paper thin and very uncomfortable. I ended up using the sheets to make up the sofa for him to sleep on which that was uncomfortable as well. The kitchen had all we needed however there was a dish cloth and spoonge but there wasn't any dish soap to be found. The breakfast was sufficient. I was disappointed to find that the waffles were only available on the weekend. That is pretty much all my son eats when we travel so this was a challenge. The only thing that made the stay enjoyable was the night employee at the front desk, Neila. She was very friendly and checked us in efficiently. Another positive to this hotel is the restaurant next door, 99. The restaurant was very good enough so we ate there 2 times. If you are going for comfort you should choose another hotel.

The property is wonderful location, I have been consistently visiting the area and this property for over 5 years. The property is very dated and the rates keep increasing, without investment in the property.

It was the greatest stay staff was the best I’ve ever seen and the stay was so easy and convenient comfortable best hotel yet !!