Very noisy being woken up by a function at 8 AM on a Sunday morning. Hotel appears very tired and needs TLC. Lack of staff on front desk
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Louise
2023年11月21日
My room was amazing, staff great,bed room lock was broken, had to use a safty chain,not good for female traveling alone.food was the only thing that let it down,but it wont stop me going bk.
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Marie
2023年11月4日
Booked two adults and 1 child, may sure it was that when I checked in. When we got to the room later that night, there was nowhere for my daughter to sleep, went down to reception to complain and it took over half hour to get it sorted. In the morning I complained to the reception staff they said someone would call about the appalling bed my daughter had to sleep in! Well it wasn’t bed but hard broad! Totally disgusted. Wouldn’t use again
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Alcuin
2023年10月17日
The free Wi-Fi was easy to use and the fact that I had forgotten my credit card and money was no problem (although it might have been had I not travelled with my brothers, sisters-in-law and niece so that I was able to get breakfast and dinner bought for me).
Staff were very helpful and the room was comfortable. The only downside was that a car seemed to be essential and I'm epileptic so I can't drive.
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Mike
2023年9月25日
10 minute, wait at breakfast for Fried eggs, then further five minute wait for sausage and bacon absolutely appalling
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Karen
2023年6月27日
We were visiting family and this has been the worst room we have ever stayed in.
The bed looked like a dog or other animals had been in the room and ripped the bed.
The curtain was hanging off the window where it was ripped.
At breakfast you were having to ask for plates, missing food, and each time having to wait for it to come.
Nobody was on reception and you had to ring a bell and wait.
Could not upload photos.
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John
2023年3月30日
While the food was quite reasonable generally the service was poor. We weren’t even told the bad was closing at 21:30. However, the worst thing was the constant extractor fan noise somewhere outside the room that went on all night. We won’t stay there ever again, and would recommend that no one stays there.
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Paul
2022年12月15日
Event going on downstairs with Disco/DJ from 8PM-12AM so loud couldn't sleep! No warning of this when checking in!! Poor quality room and way over rated. Should be a 1 star rating for this hotel. Not impressed