ハンプトン イン レバノン(Hampton Inn Lebanon)

I booked for two queen beds since we have kids and they gave me a King Bed with sofa pull out. We asked for the room we originally booked and they said they were sold out of those rooms. Then we asked to be relocated since they placed us next laundry room with other kids running around and it was loud. They said they couldn't accommodate us but maybe a discount- but since we booked through a 3rd party they couldn't do anything. On the upside the room was very clean.

The property is safe and clean and new. However...there are some ...features...that are odd. The bathroom door is a sliding barn door that never really closes so if you are travelling with family...they gonna hear it all. The pills and beds are both soft and noisy for some reason. Getting in and out of the bed makes considerable noise and you need 4 pillows to do what 1 will do.

Second time staying at this facility. there was no hot water, even though they knew it when we checked in we were never advised. Manager did not see this as a problem.

Very nice rooms. Large & clean rooms. Desk staff was very helpful and personable.

Water in the shower was brown. Woke up the next morning to NO HOT WATER, called the front desk and was told city was doing a flush, I asked did you think maybe you would tell your customers? He said I was the first complaint, meanwhile the night before there was a woman at the desk complaining about the same thing and she was told maybe everyone is taking a shower at the same time!!! ARE YOU KIDDING ME???/

nice property and friendly staff. would stay there again.

Hotel and room were clean and nice. Workout facility was also nice. Staff were very unfriendly. For some reason, the room cleaning woman shouted at me while I was taking a shower. Don't know why she couldn't speak to me in person. Similarly, the two desk clerks were unfriendly: one woman put her cigarette above all else. One or both of them yelled at me while they were outside smoking. Good hotel; poor staff.

We always stay here and really appreciate the staff and the good rest we get. Good breakfast too.

The water temperature in the morning was poor, not sure why but other guests complained as well.