コンフォート イン ノーウォーク - サンダスキー(Comfort Inn Norwalk - Sandusky)

Charged an additional Small amount when we checked in, booked online and prepaid for the room but there was an additional ~$5 for a tax that wasn't mentioned on *******. He asked for card and ID, didn't tell me he was charging me anything until I asked why he was running my card. Would have been great if he had at least explained before charging me.

The man at the front desk woulnt lwt me check in. I gave him my id credit card. Reservation number even my phone with the info. He was rude n said he cant help me.

The pool was closed for painting this was not posted on site.. very very disappointing..part of my reason for picking was the pool. Breakfast is bare minimum same food everyday ..staff is very nice..but all and all very disappointing

I have zero complaints about this hotel. It's not fancy but it is clean, the parking lot is well-lit and the staff I encountered were very friendly. I am a woman who was traveling alone with my dogs and I felt very safe. The room, as I said, was clean as was the grass. There is ample parking near the building and doors.

The staff was friendly and kind. We were advised at check-in that the entrance on side of building had a broken lock, which made the building accessible without using a key. Room was excellent, and mattress and bedding were very comfortable. Breakfast was a bit limited (no eggs), but we were there during a very slow time. Will chose this property again in the future.

The guy at front desk was so friendly and welcoming, hotel was very clean, comfy beds as well.

Management was very rude, The halls, elevator, room, everything was dirty, Hair and stains on the bedding, bathroom had dirt, grime, urine stains, hair and shower was clogged. Didn't get the room I paid for because it was "dirty". Key cards barely work, room was never serviced, all around BAD! Mark this one off your list, would've slept in my truck if it wasn't full of business items.

I was overcharged when checking in. Person at counter (asian man) was rude about it and didn't want to hear what i had to say. Bathroom sink was dirty. The bed was actually very comfortable. Hallway floors were also dirty.

This hotel has really gone down hill. Everything was dirty. The hallways. The elevator. The rooms. Our bedding was dirty on the bed and the bathroom was absolutely disgusting-toilet not clean and hair in the shower. Couch had gross stains all over it. Not much positive to share.