I cancelled my booking after 15mins of booking for the same day checkin. Was 15:00pm then cancelled 15:15 Because I received a last minute call that my son is unwell 😫. THEY REFUSED TO RETURN MY MONEY.. in the name of their 24hrs policy...I won't let this go. 😡😡😡😡😡😡😡😡😡😡😡😡😡 what a bad hotel.
翻訳
ゲスト
スイート
宿泊時期: 2024年9月
カップル・夫婦での旅行
4件の口コミ
10/10
とても素晴らしい
投稿日: 2024年10月14日
Lovely stay in superbly appointed suite. Great restaurant for afternoon tea and breakfast. Staff all extremely friendly and helpful. Nothing too much trouble including bringing extra pillows and room service.
Super hotel to which we plan to return.
翻訳
ゲスト
スーペリアルーム(ダブルまたはツイン)
宿泊時期: 2024年10月
出張・ビジネス
29件の口コミ
10/10
とても素晴らしい
投稿日: 2024年11月16日
Good hotel good service good working staff clean, will come again
A equipe da recepção foi muito educada, um senhor que trabalha no período noturno foi extremamente amigável me cedendo snacks na madrugada pois eu estava com fome e a cozinha estava fechada.
Somente a equipe de limpeza que fez muito barulho as 7:30am, um horário muito cedo pra iniciar, isso pode incomodar os hóspedes que ainda estão descansando.