We ended up staying during a snowstorm and the front desk staff went above and beyond to make sure we were comfortable and had everything we needed. We’ll be back again for the customer service alone!
自動翻訳
Dan
2024年1月31日
Temperature in room poor, garbage cans not emptied from previous guest, bedding poor, denied a thirty to 60 minute late checkout and told they were fully booked. I've never experienced this in all my years of travelling. Booking are still available on-line while I write this review. Not impressed and won't stay here again.
自動翻訳
Verified traveler
2023年12月4日
Bright, clean, spacious. Our only issue was the very tiny parking spaces, you couldn't open your car doors.
自動翻訳
Tamara
2023年12月30日
Staff super friendly during check in. Clean rooms. My kids love the pool area and slide!
自動翻訳
Zita
2023年11月19日
The Hotel was clean and comfortable and the attendant who came to the room to fix the television was prompt and polite.
The big issue was the parking lot. The spaces are so narrow, it is almost impossible to park while allowing access for others to enter or exit their cars. Many people took up two spaces and in one case 3 spaces. The potention to have your car damaged is high in this lot. When we asked about overflow parking, we were directed to a lot a block away which was just not acceptable.
Prior to check out, we asked about the complimentary breakfast but we were denied because our reservation was at the Courtyard not the Residence ( same building).
The front desk staff did not ask us about our visit or thank us for choosing their hotel. Next time we will choose another hotel.
自動翻訳
Charlotte
2023年10月27日
The parking spaces a very small. Not adequate space for many SUVs as a result many people parked well over the space as marked
自動翻訳
Jennifer
2023年10月23日
Lovely hotel. We didn’t use all of the amenities but everything was well appointed and our stay was very restful.
自動翻訳
Sheila
2023年10月1日
Suoer friendly staff. Close to so many ammemities and options to dine-in or take out. Very cozy lobby.