ホリデイ イン エクスプレス ホテル & スイーツ パラグールド IHG ホテル(Holiday Inn Express & Suites Paragould)

The rooms were beautiful and very clean. Front desk lady was very welcoming, ladies cleaning the rooms very friendly and the lady serving the breakfast was also very friendly and kept everything full. The breakfast was outstanding. Highly recommend staying here

We enjoyed our stay at this hotel. The employees were nice and friendly! The room was clean and equipped with towels and toiletries!

We booked a suite online because it stated the room had one large king sized bed and one couch with pull out bed. It was myself and my daughter and we wanted seperate beds. We arrived at the hotel, paid, and went up to our room. The room was weirdly empty with only a bed and nothing else. We went back to the lobby to ask about it and the lady said that the hotel was under construction and they didn't have their new couches yet. She also stated that they were fully booked and there wasn't any other room she could give us and no additional beds. We wouldn't have minded had we have been given a heads up, but this really felt dishonest - especially considering the high price of the room. Also, the bathroom door didn't fully latch closed so we had to place a towel on the floor to keep it from opening. All in all it was a rather frustrating experience.

New construction and updated. Bathrooms could be cleaned a bit better but overall stay was good. The front desk lady was very nice & welcoming.

Even with remodeling going on it was clean and quiet. Staff was super friendly and helpful.

Overall everything was great. The only issue was checking in. The wife and I felt like we waited too long for the hotel desk clerk as she was not at the front in a timely manner.i had to go hunt her down

The pet fee is $50 per night per pet, so consider that into cost if traveling with pets. As of December 2023, the hotel is under rennovations. We didn't have an issue with it during our trip. Staff wasn't unfriendly just not the most inviting. For example, my daughter is allergic to dairy. Some pancake mixes have it and some do not. I asked and the woman said, "I don't know - they just tell how to make it." She did end up looking at the packaging that attached to the machine and it didn't have ingredients. We got a rennovated room. It was clean and the bed was comfortable. Would stay again, if in the area.

carpets were worn, windows were covered with plastic and tape. Staff were accommodating, but had a huge issue with check-in due to ******* not sending the reservation to the hotel. Will NEVER use ******* again!

Very nice place to stay. Doing some renovations. Our room was great, the breakfast was outstanding and the staff were all friendly and professional, Will stay again.