ダブルツリー バイ ヒルトン ホテル オーク リッジ - ノックスビル(DoubleTree by Hilton Hotel Oak Ridge-Knoxville)

Everything was up tp par for this level of hotel. My only complaint is the internet was out of service during my entire stay. This is a big deal when traveling for work. I know the staff was trying to work on it. However it did not appear to be getting the attention and expertise an issue like this needs.

The hotel was mostly pretty nice. The pools were disgusting though, filled with algae. I chose the hotel because they had 2 pools, and I couldn’t swim in them they were too dirty.

Not certain our bathroom was cleaned before we got there. Let the front desk know and wasn’t resolved until I went back to front desk a second time. Front desk staff was very personable.

The staff when i checked in to when i checked were very friendly and the cookies were delicious most likely my favorite part

I chose the Double Tree because of past experiences. It appears this hotel was built 30 years ago and that's it. The restaurant on site is in desperate need of updating. Half of the decorative light bulbs were burnt out. They still have warm chocolate chip cookies upon arrival. After that it's a tremendous disappointment.

Breakfasts, while not free, were good. Nice selection for hot and/or cold buffet. Parking free and easy. Unfortunately, our room was not comfortable. The pillows were as hard as sandbags, and the bathroom tub was made for giants😊 also, the toiletries were itsy-bitsier than most hotels of this size.

Stayed 7 days. Our trash was picked up twice and we had to ask. Found old used wash cloth hanging on shower rod. Been there a while since it was dry and crusty. Service in restaurant was slow.Becauseof regatta in town that weekend room was almost $300/night. Not worth it.

It’s decrepit. We paid $423 per night. Ashes on the pool patio. Dirty room. No room service because staff said, “they were at capacity”. They came after we had to request cleaning and they skipped us because we did not ask: $423 per night. My son’s room had 2 feet of water of water on the floor around air conditioning unit. The red sofa in the waiting are had black arms. The lights outside say, “Doub. e Tree”. The staff is very nice. The staff has no control over the state of the condition at the hotel! Paris herself would stay at the hotel across the street! Gross!!

Pool was closed with lights hanging out of the walls. Room was just okay. Service in the lounge was horrible and food was not very good. Under staffed for being sold out for the whole weekend. Marked up $70 a night due to the local event. Not worth the amount per night. I will not stay in this hotel again.