ベストウェスタン プラス オリーブ ブランチ ホテル & スイーツ(Best Western Plus Olive Branch Hotel Suites)

Clean enough. Wasn’t the cleanest best western I’ve stayed at, but was good enough for one quick night stay.

The receptionist was friendly and polite, but unfortunately, my stay at this hotel was unpleasant. An overwhelming chemical odor permeated the entire property, making me feel nauseous and concerned about air quality. Additionally, I noticed suspicious activity that made me feel unsafe. Despite its modern exterior, the room's worn interior gave me doubts about cleanliness and maintenance standards. Ultimately, I decided to leave and book a different hotel due to these issues impacting my comfort and security. I would not recommend staying here.

The hotel smelled like smoke. The bed was comfortable. The shower didn’t work so we had to let the bath water run and wash ourselves that way. I always look at ratings before I purchase & I wouldn’t have rated it the way others have. Definitely could use some improvements

Some of the amenities in the room were in sad shape. The bed frame had stains and heavy wear; the mini fridge and microwave were damaged but operating well. I think overall worth the price, but it could be better.

This hotel is in poor repair. I paid for a suite with a kitchen. Yes, it had a huge refrigerator, a stovetop and microwave, however, no utensils, dishes or even any paper towels. Beds were nice, but I needed a step stool to get in bed (I'm 5' 5", so I am not too small.) Bathroom floor was filthy at the ground level - does anyone even check this stuff? Breakfast area was ok, with ok choices - and a weird coffee machine. I do not recommend this one. Stay someplace else. The night desk clerk was very sweet and kind.

Couldn’t ask for anything else, everything and everyone was perfect. I’ve never stayed at a property that felt like home. The housekeeping staff was like family, they made me feel more than welcome. Couldn’t have chosen a better place to stay.

My room wasn’t clean for two days and I was later told that I had to request because of the holiday for the room to be clean. Never heard of such and then after the fact you then taking my money, and tell me all the day that I was being checked out.

Room was dirty, chairs had visible stains. Front desk was helpful to get me in a different room.

Friendly staff, easy to get to. Grounds are well maintained. Room is clean. Not far from some places to eat. Looks like some maintenance is happening on the 1st floor but that's not inconveniencing me!