Our stay at Mangrove Resort in Baloy Beach was a complete letdown, and I wouldn't recommend this place to anyone. First off, their website is a total rip-off. It says that kids above 7 years old are charged as adults, but they still insisted on charging for our 1-year-old and 5-year-old kids at check-in. It's a total scam, and I felt like I'd been taken for a ride. The staff at Mangrove Resort are useless, to put it mildly. When I asked to speak with the manager, the receptionist was no help at all and wouldn't even listen to my complaints. It's like they don't give a crap about their guests and just want to take your money and run. To top it all off, when I asked for a refund for the room I'd already paid for, they refused to give me my money back and made me upgrade instead. The upgraded room wasn't even worth it - there were light bulbs that didn't work, and the cable TV was messed up. Overall, my experience at Mangrove Resort was a total bust. Between their shady website, their useless staff, and their subpar accommodations, there's really no reason to stay here. Don't waste your money - go somewhere else!
47レビュー