ソネスタ ES スイーツ オマハ(Sonesta ES Suites Omaha)

I didn’t like the fact that I had to ask for my room to be cleaned

Service was great. Sofa and chairs a bit warn. Kitchen very clean. Breakfast just fine.

Very nice place to stay. Staff was very friendly. Will stay there again.

Great loved the king loft

I was pleased with my stay, it's a tucked away spot in the busier part of town. It's centrally located, with many eating options nearby. It's a great spot, and my only two complaints would be the towels and carpet. Outside of those 2 issues, I would recommend to anyone.

The clerk at check in was nice and friendly. He explained the breakfast times, check out stuff and all the other routine information. We paid for a King Suite with a fireplace. The pictures on the site look NOTHING like the room we walked into. It was filthy, had black mold up the walls in the bathroom, and black mold along the bottom of the front door. There were numerous portions of the ceilings covered in dust mites, the vents hadn’t been cleaned in who knows how long and even the furnace door was covered in dust clumps. The door handle barely stayed on the door, the vent in the bathroom didn’t work and there were obvious signs of severe water damage in the tub to the point it bowed under the slightest pressure. The towels were gross and discolored, the kitchen cabinets and walls were very slimey and gross. We ended up checking out a day early (which they refused to process) and had to go get Lysol to spray the bed down with. Hands down one of the nastiest rooms I’ve stayed in.

The lady at the front desk was not very friendly and almost forgot to give me the room key if I hadn't asked for it. The lobby looks nice but can't say the same for the rooms. When we got into the room, the door lock was broken, and the deadbolt did not work. Looked like the door had been kicked in at least a time or two.The curtains were all ripped up and several curtains had stains. Bathroom was dirty, bathtub looked like it hadn't been hardly cleaned, and bathroom fan was broken. The floors were carpet and tile were sticky. The property from the outside looked a bit rough as trash and beer cans were laying outside some of the rooms. Overall, this property has potential but unfortunately seems very poorly kept to the point that this property felt unsafe to stay in.

It was very noisy and must have been a party somewhere in the motel. A car drove around the motel blasting music quite a few times in the middle of the night. Not impressed with that. It was clean and well maintained.

The people were really nice but the room had stains on the carpet. Poorly fixed bathroom wall. The mattress on the hide a bed was dirty with stains. Be extremely careful getting into the shower because the tub was very slippery with no anti slip on the tub.