ダブルツリー バイ ヒルトン オマハ ダウンタウン(DoubleTree by Hilton Hotel Omaha Downtown)

First time saying at a double tree and never again. Front desk wasn't very helpful. Room was dirty and dusty, tv wasn't working, and when you shower water was up to your ankles by the time you were done. No refrigerator or microwave in the room so couldn't even keep my water cold. When I booked the room I paid extra for breakfast and when it was time to have breakfast they wanted to change me again. Paid twice the amount for parking. Nerve again would I go back..

Very nice and in a great location. Staff were amazing and very helpful

We were driving through Omaha and got in to the hotel around 4pm. We had been driving since 5am that morning. I did not know that the restaurant in the hotel was closed on Sunday's. There is no convenient restaurant's in the area and going back out in the car to find one was not an option for us. The hotel is not convenient off of I-80 and I probably would not use it again.

Staff were amazing, great customer service at the front desk and the hotel bar. The rooms size was good and seemed well maintained and clean. Common areas were also very well kept. The beds were a bit soft for my liking, but that is really the only negative. They should maybe work on an alternative to giving everyone plastic water bottles at check-in, but it is nice to get cookies and a drink when arriving.

Not worth the money. The cookies they gave us must have been a week old! Shower had mold growing in the grout of the tile. The furry orange kind! Bathroom was dirty. Showe handle was broken and could not get the shower to turn on. Carpets were stained. Only had two paper cups in the room on new years eve and was told thats all they had. Could not even open our champagne for a toast! Breakfast was $18 for basically a continental breakfast. Website said there was a bar/lounge on site only to be told they decided to close early. Do not stay here, there are much better hotels in the Old Market.

The room was not clean, there was food left in the Refrigerator from previous tenants. We didn’t get are room cleaned daily

Our stay was good, hotel staff was nice and helpful. The onsite bar and grill was great!

The parking procedure wasn’t really explained very well so the first time out cost an extra $12. Unredeemable I guess. Shower handle was stuck so water ran in tub for 2 hours. Called the front desk after I realized the drain wasn’t keeping up with the water. They said just push it in. I hadn’t used force because I didn’t want to Break it. A swift smack got it in.

Great location. Beautiful hotel. Nice rooms with a view. Comfortable beds. We like their pool. But the pool room was VERY COLD this time. We still had goosebumps after an hour of playing and swimming in the pool.