コンフォート スイーツ オマハ(Comfort Suites Omaha)

Not sure what cleaning solution is used to wipe down surfaces but it was unbearable and so strong it was nauseating. It reminded me of the horrendous cleaner used during covid. The entire hotel wreaked of it. Most would say at lease you knownthey are cleaning but it was too much!

First of all, the majority of reviews across this site are extremely negative for most properties! After staying at the Comfort Suites Omaha, I can say our experience was inconsistent with most of them. We spent two nights at an expensive hotel downtown, and one night here when the work on our house wasn’t done yet. Based on reviews, I was uncertain- but we had a great experience! Free parking, free hot breakfast, and a heated indoor pool (unlike the ice-cold one at the luxury hotel)- all for under 1/3 of the price. The room was clean and comfortable, and the clerk was friendly. I’m not sure what else you’d need?

The night shift crew has nice customer service. Their rooms are so dusty and the cleaners won’t remember to put in toilet paper . I had to walk back and ask.

The property claimed that pillows and towels were taken from the room. Said that they had it on video which they showed after much discussion, and the video clearly was showed nothing. They were unprofessional and made accusations that were completely false. I was still charged the whole security deposit and they would not move on their position. Stay at your own risk!!!!!!

The room is not large enough for two beds. no room open suitcases on floor and still walk around. One king size be better.

Tub plug was broken. Drained slow also. Looked like a bullet hole in wall by bed

Terrible roach problem with mold Room 121 expired vending, extreme noise from walking upstairs and sorry overall unsafe screens cut into and needing professional spray and do not plan on getting decent rooms when clearly they do not clean and roaches were more than under bed, fridge

Upon arrival at the property the staff did not have an ******* reservation for me. could not find it anywere. Even after providing them with screen shots, itinerary #'s, everything....they couldn't find the reservation I already paid for on *******. The property demanded payment AGAIN !!! Credit card had been charged twice and needs to be refunded.

When we arrived, we always check mattresses for bedbugs. Found bedbugs, both alive and dead. Found a bedbug feces in the seams of the mattress. Went to the front desk and told them. Requested a refund. Manager told us it would take up to a week to see the refund. Never received the refund! Do not stay here!