Our room had a bad smell. The staff did try to assist - we appreciated that. The breakfast was not like it used to be there.. it was bland and much lower quality than in the past. Was very disappointing and we used to love staying there.
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Angelik
2024年2月16日
the staff were amazing and the room was clean, the amenities offered were appreciated and the distance to midtown along with the price definitely made the stay great
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Robert
2024年2月14日
I liked the layout and the friendly staff. I didn't like the fact that the low flow toilets still clog too easily
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Stephanie
2024年1月28日
Very clean but parking is $15/ day and it is not very quiet. Can hear every door slam and any traffic.
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Jackeline
2024年1月23日
Do not recommend at all, if you want to be able to sleep AVOID this hotel, you can hear everything, it might look pretty but the walls are too thin, you can hear all the doors slamming from outside and street noise.
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Kelsey
2024年1月22日
We would not stay here again!!! The location was put of our way. The parking garage (@$15/night) was super inconvenient. The building layout is not ideal. The elevator is at one end of the building. The main lobby/breakfast area was FREEZING So breakfast was COLD! NOT clean! The bathroom floor was filthy! As was the shower! Our TV didn't work and couldn't be fixed. Tons of other places stay elsewhere!
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William
2024年1月2日
At check-in and the other two times I had reason to visit the front desk, there was an "I'm away from my station" sign, and there were longer than usual waits. It's disappointing that you are understaffed. Perhaps it was because of the holiday, but still an issue.
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Randal
2023年12月26日
Element is a great stay, especially for the price. This is in an excellent location. The rooms are perfect.
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Verified traveler
2023年12月3日
The staff was very friendly and the room was fairly clean. The hotel is a little worn. Marks on the wall, toilet seat was broken, seat cushion was dirty. Carpet was dirty in the hallway. But overall it was a great stay. I also didn't like that we had to pay 15 dollars a night to self park in the garage 😐. But as i said before overall great stay.