ロータス バイ ホテル イン(Lotus by Hotel Inn)

I was lied by the agent that took my booking. There was not a room for me in a wheelchair at the Inn. I asked for a $67 room and he switched me to a more expensive room without my consent. I NEVER USED THE ROOM. MANAGER AT THE PROPERTY TOLD ME TO MAKE A CLAIM TO RECOVER MY MONEY BECAUSE THEY HAD NO ACCESIBLE ROOMS.

Downgraded me to a different room than what was booked, no microwave in that room, tv not functioning, cockroach problem, and unhelpful staff when I reported the issues to them.

Room stank, sheets had lipstick stain, couldn't request pillows, minimal towels, no iron to use, no pole to hang clothes, power sockets loose and couldn't plug phones in. Blankets too thin, refrigerator was filthy with no shelves, ice machine out off order no ups in room. Would like refund.

Easy check in and staff very helpful and courteous

The rooms not what was pictured the bathtub was peeling the only light was on a to Er that would turn off unless actively moving around. Cigarettes burns on blankets. Dirty walls. And blanket. Not even the room I paid for. I wanted a single king bed was given 2 full beds. Was told not to touch the other one.

Overall the room is okay and well maintain.

Its an old inn, that looks like they did a few "upgrades". I got the deluxe suite, I should have known from the price I paid there would be something off and it was. Very questionable people in the area. My door was tried 3 times all within 4 hours of me being there. Though nobody came into my room it was an uneasy feeling. I left for work and when I returned the room rank of cigarette smoke even though me and my partner don't smoke, it was coming from the air unit. There was no trash can in the room, the bathroom had used toilet paper on the floor, the tubs paint was chipped bad, door to the bathroom had a hole, stains on the wall and ceiling, and the main light didn't work. The drawers were too dirty for use, and a broken phone occupied one of them. If You're desperate, this place is for you. But if you want some class go elsewhere.

dirty, hard to find, smelled of smoke

The cleaning of the room was not good and the tv. Didn't have no signal of channels.