Great valley view & hotel facilities. Rooms were clean & tidy. Should improve in room dining & as well as service at the restaurant.
翻訳
VINOD VISWAMBHARAN
プレミアルーム
宿泊時期: 2024年4月
家族旅行
2件の口コミ
8.5/10
とても良い
投稿日: 2024年5月22日
Great location at hill top
Room interiors can be better finished
Fresh air source to rooms to be added
翻訳
ゲスト
プレミアルーム
宿泊時期: 2024年5月
家族旅行
1件の口コミ
9.0/10
非常に良い
投稿日: 2024年6月3日
We felt amazing at the property as this was indeed beautiful and located on hill....the view from the property is superb and breathtaking.
翻訳
DatAfricanAsianKid!
クラシックルーム
宿泊時期: 2023年8月
カップル・夫婦での旅行
7件の口コミ
4.5/10
投稿日: 2023年9月26日
As for the management, the government is keeping tabs on foreigners asking for all the documents for legally entering the country. It’s really hostile for management to act like immigration officers. And then bothering again and again because they made a mistake in filing some government intimations forms about a foreigner being here. No other hotel system in other states have bothered me about my documents even after I entered this country legally.
They placed us in a corner and forgot about us. Room service only showed up after 3rd day, room cleaning.
Overall, this place is just a fancy looking place with poor services. FYI their food was horrible, it tasted like rubbish, weird blend of spices that didn’t even felt like Indian food. I ordered Gobi Manchurian and some fries that arrived cold.
Outside food is not allowed, so I had to walk a quarter of a km away in the cold so be prepared.
4 star resort with 2 star service.
翻訳
ゲスト
クラシックルーム
宿泊時期: 2023年7月
カップル・夫婦での旅行
1件の口コミ
6.5/10
投稿日: 2023年8月27日
Positives - Comfortable beds. Nice views. Excellent dinner and breakfast.
Negatives - Wifi didn’t work. Service was painfully slow.
翻訳
ゲスト
プリビレッジスイート
宿泊時期: 2023年5月
家族旅行
1件の口コミ
8.5/10
とても良い
投稿日: 2023年6月3日
Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well managed although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite....
翻訳
ゲスト
プレミアルーム
宿泊時期: 2024年4月
家族旅行
1件の口コミ
10.0/10
とても素晴らしい
投稿日: 2024年5月30日
Good experience
翻訳
Harsh Totala
宿泊時期: 2022年6月
家族旅行
1件の口コミ
7.0/10
投稿日: 2022年7月23日
Good stay
Nice staff
But very costly
翻訳
Tamali G
宿泊時期: 2025年3月
その他
10.0/10
とても素晴らしい
投稿日: 2025年4月12日
Sterling Ooty Elk Hill in Ooty is a beautiful hotel covering a large area and the hotel has truly redefined luxury stay at an affordable price. The process from Check-In to Check-Out is very smooth and the stuffs of the hotel everywhere took special care of everything that a tourists might need. Reception desk is awesome - always coming forward to help you, room service was excellent, stuffs at food court took special care so that we do have the best of the food experiences. Divyasree, Mahadev, Sweta and Surinder ji are some of the stuffs who helped us a lot throughout the duration of our stay. We stayed for in a Family room which has got two rooms, one living room and one private balcony. The room we had been given has all the amenities for a comfortable stay. The service of the hotel is unparalleled - they hardly took more than 5 minutes to serve this. Even every evening they called up asking whether we are enjoying our stay or not, whether there is any issue they need to fix - such a gesture of taking care of the tourists, we have never found anywhere else. The hotel has a kids play area where children could spend some quality time. They have indoor play area at the basement where you have options to play Table Tennis. Even they have indoor photolabs where you can take photographs with your loved ones and can create memories. They have a dedicated Travel desk - always ready to help you with sight seeing, pickup and drop. Travel desk is doing an excellent job there. Next comes food - you will have lots of options starting from breakfast, to lunch and dinner. The food is very delicious and sufficient quantity wise and affordable price wise. We loved it thoroughly. All the stuffs at every corner of the hotel are very polite, cooperative - helping us to feel at-home. I will come back to Ooty again, and will really not think of staying anywhere else other than Sterling Ooty Elk Hill.
翻訳
6/25
ホテルからの返信: Dear Tamali, Thank you for sharing your wonderful experience at Sterling Ooty Elk Hill! It's heartening to hear that you found our hotel to be a beautiful blend of luxury and affordability. We appreciate your kind words about our team members, and it's fantastic to know that they made your stay so memorable. We're glad you enjoyed the variety of food options and the amenities we offer, especially for families. We look forward to welcoming you back on your next visit to Ooty! Sincerely, The Sterling Holidays Team
Sravan_Kumar84
宿泊時期: 2025年4月
家族旅行
8.0/10
とても良い
投稿日: 2025年5月1日
Had a pretty good stay at Sterling Ooty Elk Hill. Booked a 2 bedroom suite with valley view and the stay was comfortable. The service was very good - responsive and fast, food was tasty too! The location is 10 min away from all the famous locations in Ooty, which is a big plus. Yet, itz secluded from the Ooty noise and provides nice views from the room and hotel. Their breakfast spread was sumptuous too! A few cons are that the interiors seem old, the TVs could have been bigger and the approach road is narrow (it's probably the case with other hotels as well) Overall, I recommend this hotel if you can book a few months in advance to get the rooms at a fair price.
翻訳
ホテルからの返信: Dear Sravan, Thank you for sharing your wonderful experience at Sterling Ooty Elk Hill! It’s great to hear that you enjoyed the comfortable stay, responsive service, and delicious food. The serene location and sumptuous breakfast certainly add to the charm. Your feedback regarding the interiors and room amenities is appreciated and will be taken into consideration. We’re glad you recommend us and hope to welcome you back for another delightful stay! Sincerely, The Sterling Holidays Team
Arun Kumar Bava... K
宿泊時期: 2025年2月
その他
10.0/10
とても素晴らしい
投稿日: 2025年3月11日
The most beautifully managed Resort Roshni Ji the head of Operation is doing a fantastic job with a brilliant team of hosts and hostesses. They go beyond being employees. Thoroughly enjoyed every minute. Food was amazing service was brilliant
翻訳
ホテルからの返信: Dear Akondur, Thank you for sharing your wonderful experience at Sterling Resorts Elk Hill! It's delightful to hear that Roshni and the team made your holiday so memorable. Your kind words about the food and service are truly appreciated. We look forward to welcoming you back for another amazing stay! Sincerely, The Sterling Holidays Team
Surendar r
宿泊時期: 2025年1月
その他
10.0/10
とても素晴らしい
投稿日: 2025年2月18日
Sterling ELK Hill is a beautifully located property with great views and good infrastructure. The children's play area and indoor game area are well-maintained; some are free, while others require a fee. We booked a 2BHK with a balcony. Initially, we were given a room without a view. However, Mr. Jason kindly helped us secure a room with a lovely valley and city view. We are very grateful to him, as we wouldn't have enjoyed such a wonderful view otherwise. The rooms are very spacious and each bedroom has a heater. All toiletries, including dental and shaving kits, are provided. The housekeeping service provided by Soniya Srikantha was excellent. The morning breakfast and service provided by the restaurant team were also excellent. Overall, we were very satisfied with our stay.
翻訳
6/8
ホテルからの返信: Dear Surendar, Thank you for sharing such a positive review! It’s wonderful to hear that you enjoyed your stay at Sterling ELK Hill and appreciated the beautiful views and spacious accommodations. We're thrilled that Mr. Jason was able to assist you in securing a room with a lovely view. It's great to know that Soniya Srikantha provided excellent housekeeping service and that you enjoyed the morning breakfast and restaurant offerings. Your satisfaction means a lot to us, and we hope to welcome you back in the future! Sincerely, The Sterling Holidays Team
monicah792
宿泊時期: 2024年12月
その他
8.0/10
とても良い
投稿日: 2024年12月31日
Located at top of the hill, offering u a wonderful and breathtaking view, especially in the morning during sunrise of the whole ooty city . Make sure you have rooms that offer the view of the city and not garden view. Ask for fan if you are of those kind who feel stuffy in the room as there are no ceiling fans and heaters tend to make the room stuffy. Rooms with 2 bedrooms and balcony are usually the ones facing directly towards the city. Wherein you can easily have a birds eye view of the race course,ooty bus stand,gem park, ooty lake. Fern hill. The church and much more. Some fabulous views await at the time of dawn. We had a good stay and were happy with our in room dining experience, the games with all the other guests ***** with bonfire and DJ music. Thank you to all the staff who have been of immense help and been there round the clock to take good care of us. Ms. Divyashree from Guest Relations for providing us with a lovely room. Mr Sachin, for arranging some wonderful activities, Mr Jayendra from the restaurant for arranging all the warm and freshly cooked food. Ms Laylla@housekeeping.
翻訳
ホテルからの返信: Dear Monica, It's wonderful to hear that you enjoyed your stay and appreciated the breathtaking views! Thank you for highlighting the attentive service from our staff, including Divyashree, Sachin, and Jayendra. We're glad you had a great experience with in-room dining and activities. Your feedback about the room preferences and amenities is also valuable for future guests. We look forward to welcoming you back for another memorable stay! Sincerely, The Sterling Holidays Team
Compass11778607609
宿泊時期: 2024年11月
家族旅行
10.0/10
とても素晴らしい
投稿日: 2024年12月16日
Good resort. Had a wonderful stay. Family and child's friendly resort. Childerns will enjoy the play area. Adults had various activities like indoor and outdoor games to enjoy the stay Variety of food options available to enjoy the food..
翻訳
ホテルからの返信: Dear Guest, Thank you for sharing your wonderful experience! It's great to hear that you and your family had a pleasant stay and enjoyed the activities and food options available. We strive to create a family-friendly environment, and your feedback reinforces that commitment. We hope to welcome you back soon! Sincerely, The Sterling Holidays Team
Road26633825592
宿泊時期: 2024年11月
家族旅行
10.0/10
とても素晴らしい
投稿日: 2024年12月5日
Sterling elkhill is one of the best hotel in ooty.and we really enjoy staff wass amazing. We strong recommending our friends and family and one of the best part staff Divyashree she really good takes care of all the guest thank you Di yashree..
翻訳
ホテルからの返信: Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear you had a lovely stay at Sterling Elkhill and enjoyed the amazing service from our staff, especially Divyashree. Your recommendation means a lot to us, and we hope to welcome you and your loved ones back soon! Sincerely, The Sterling Holidays Team