イビス オラン レ ファライス(Ibis Oran les Falaises)

The hotel is a bit worn-out but still comfortable. Location is a bit outside of everything, but it’s a walkable distance from center. Some small cafes are in about 10 minutes’ walk.

Bonne Emplacement et Bonne Hotel la ville Oran ville magnifique

總體還可以能住

The room and linens were clean, and it was all as advertised, and reasonable value for money. However, it felt a bit neglected: for example, the toilet in my room didn’t flush, and one lightbulb flashed on and off for a few minutes each time it was turned on. The hotel is located in an area with a few giant hotels, a major road and some patches of waste ground, some distance from the center of the city. You’d have to take a taxi to go anywhere; it’s not really a walkable neighborhood. It’s fine if you just need a place to sleep: clean, safe and efficient. But it’s not special, or especially convenient.

It was very good to stay in Ibis for 3 nights. All staff were very supportive specially Djamila was so kind & very helpful. Shahra was also so kind at restaurant who was taking care very well dinting my stay. I would like to come again soon. Shahra speaks English very well so it was very easy to prepare anything for me.

I had used my credit card to book two rooms for two nights, about one week before my stay. I had received my order confirmation, booking reference and paid for the rooms hotel before arrival. Upon arrival to the hotel, they claimed my reservation was non existent. I then called my credit card company who confirmed the booked was made and accepted. The hotel continued to state I had no room booking and was requesting for me to pay a second time and they would grant me a room. The workers were not helpful at all in trying to fix the issue, and ultimately I left and took my business down the street to a different hotel. As someone who values customer service I will never be returning to any Ibis location.

No breakfast 😞even I paid high price

We really don’t recommend staying here. Check in took nearly an hour because no one could find the front desk staff. The air conditioning made the room damp and sticky, and there was mold growing on the walls. Most of the room was in disrepair.

Staff refused to Honor the price quoted by *******, And we were charged more without any extras. Rooms are old and stink cigarettes … Air conditioning is not working ( only heat ) not exactly what you need when it’s no less than 35C Worst experience and shame for IBIS standards, do expect alot more from IBIS -This should really be looked into