ザ シャンプレーン ウォーターフロント ホテル アセンド ホテル コレクション(The Champlain Waterfront Hotel, an Ascend Hotel Collection)

Very good room presentation and interior, hotel services are also very good

Wife and i stayed here for new years eve just to get away. The hotel was super quiet, we felt like we were the only guests in the hotel. The place is so quaint and nicely remodeled. The rooms are very clean and was very comfortable. There are many great restaurants within walking distants and many loacal shops as well. Great location. We would definately stay again and plan on staying there come summer for a boat trip.

Instead of providing concise, speedy seevice the front desk asked me 900 arbitrarily questions- even agter i mentioned was staying there for a funeral and reslly just wanted to check in. She changed the room i had originally booked to "give me a better room".. the room was at the back of the hotel with a view of the parking lot.. she said the parking lights are really bright and i should close the blinds and sometimes the trucks can be loud... not sure why she out me there. Also the hallway i was put in must have not had a single occupancy avaliable as per the next morning from 6-9 am all i heard was ither doors slamming open and shut. The continental breakfast was a joke. Incredibly disappointing.

The lobby was super cute. The staff were friendly. The room was clean (but very small). However, this hotel was so loud! I was woken up on several occasions (someone shutting their door, people taking in the hallway, the toilet running, the loud ax right beside the bed, and the PIGEONS). My parents stayed on a different level and they complained of the noise too (the staff in the utility room across the hall ALL night long and the PIGEONS!).

Everything was fine except they were understaffed for check in. The young lady working kept her cool but accidentally booked another couple in our room. We were about to head out for the evening and another couple accessed our room! It made us feel a little uneasy about leaving for the evening! Mistakes happen but the same couple was then booked into another occupied room. Very weird situation. Everything else was great. The bed was comfy & the room was cozy and clean.

Room was small but beautiful. Recently updated within the last few years. It was a pleasant surprise because we didn’t really investigate the property before we booked.

An intimate red brick hotel next to downtown, lake and trails. They could use a nice green hedge though instead of a fence.

Rooms small, but clean. Went to see Tim Hicks so was conveniently close to venue! (walking distance)

The parking is not a lot but free. Other than that, everything seemed nice. The hotel representatives were pleasant.