ソンダー アット ザ ポイント(Sonder at The Point)

Morning I attempted to check in however even with the customer service representative, no luck. The representative stated that I would receive a refund.

OK stay... TV/entertainment needs work, hotel seems a little 'dated', and the worst part was the office/desk workspace. Very uncomfortable and a TERRIBLE chair.

I've lived in hotels for about 6 of the last 12 years. This could have been a 5 star stay so I wanted to point out minor things so maybe your stay will be 5 stars. Within view of Lockheed and Universal if you work or are visiting there. It's the best part of Orlando at I-4/TPKE. You can walk to a great steakhouse and drive to a half dozen within 3 miles. There is a decent cabana bar out back that closes at 7. Breakfast is forgettable. Not even a banana. You can pay for an omelette if you are still there at 7am. Room requires a 4 digit code that didn't work but I called the phone number and quickly got another code. I stayed on the 12th floor. Great view and balcony. They threaten you with $250 fine for smoking anything but the Cabana bartender said everyone does. The TV had a warped image and a dumb power cord sticking out and plugging into the wall, like they forgot or renovated. The washer/dryer is free but LOUD. But they have a JACUZZI tub! It was a 5 star bathroom (minus the knob falling off which I fixed with a wooden matchstick when the front desk tells you to pound sand if you're a Sonder guest). There is a FULL kitchen! Washer dryer, dishwasher, disposal. Sink hose didn't work. Awesome bedroom (though the window doesn't open there). Safe (and they don't have the default code so it's really safe). Two closets. Two TVs (I never watched one in bedroom). Spectacular view. I left a note hoping they fix the TV, sink and a lamp that didn't work even if you changed bulbs.

A little bit old but fresh, the cleaning was good, quiet neighborhood, close to universal by car. Nice people in the lobby and easy to check in and out.

Very comfortable rooms with plenty of room for our family. I love having a kitchen and living room. I love the location, its close to I drive and the 4. Its a quick drive to most attractions.

We liked the hotel. It is kept in a very good condition. The room was fine. Everything was available and accessible. The only thing that needs a brush up is the carpet in the front of the room.

We enjoyed our stay at The Point. Staff were friendly, and they were clear upon arrival that if we needed anything or had any questions or concerns, to contact Sonder via the app. We did need extra amenities during our stay, so we contacted the property through the app and got what we needed. The property was quiet and clean, as was our suite. We were walking distance to a lot of great little shops and restaurants. We would definitely stay at The Point again.

The rooms were awesome and had a great amount of space. The one downside was there were a few questionable hairs by the shampoo.

Want to charge extra for house keeping $60 plus per day No regular tv only streaming I was not impressed!!