As we arrived, I tried to find my reservation number on my cellphone because I imagined it would be helpful. But the lady working there immediately said she didn't need it and asked for my passport (like an immigration officer or something like that). So I calmly opened my wallet, gave her my driver's license, and asked her if that would be enough for a check-in at a hotel. Wouldn't it be better for the hotel employees to be trained to ask for an ID, not a passport? Though we are immigrants and have passports and permanent resident visas, she shouldn't be asking for people's passports like a security guard at the airport. Treatment at the reception during check-in was poor. After that, she said a few things fast, and we were good to go. She gave us an accessible room with a bathroom where everything would get wet because it was accessible for a wheelchair (which we didn't ask for). And that was it. I have to say that this was not the most pleasant moment of our trip.
自動翻訳