オテル ドルレアン(Hotel d'Orleans)

Stunning on the inside. I loved the old-world ambiance and the beautiful furnishings. The coffee served in silver service was ooh-la-la! The room size was adequate, and the bed was comfortable. The bathroom had a huge bathtub that involved a huge step up and over to get into. There was no shower curtain and the low mount of the handheld shower awkward to use.

At check in things went pear shaped as we were told one of the rooms had been cancelled- This was not the case as per my booking on the ******* App 2 rooms booked and paid in November 2022 - Our travel companion was told her room was cancelled and the hotel was fully booked so she had to get a booking at another hotel - Then the hotel debited my credit card for the 2 nights after telling them the room was pre paid to ******* in November. So now I am waiting on a reply to one receive a credit back as I have for 2 nights twice and we need a credit back for our travel companion as she did not get to stay the 2 nights in the Hotel that was pre paid and has had to pay for 2 nights at a different hotel. I am looking forward to this being resolved ASAP as a long standing Gold Member with countless bookings over many years. The Hotel offered no apologies for the mix up and tried to blame me for the room cancelation till I showed them the confirmation on the booking App

The room was very small. No space to move about but it’s common on the European cities. Location was spectacular!!!!

This hotel's location is perfect for exploring Orleans on foot. Our room was small, but comfortable and very well equipped. We used the onsite parking (get a reservation) and that also worked well.

Great location and the staff was extremely helpful. Nice facility and room

Helpful staff, no frills hotel in a great location.

The staff couldn’t have been more amazing!

Wonderful location, parking available, very polite staff and very clean. Easy check in. 👌

Great location, friendly staff. Rooms are a but small but that is to be expected in a central location. One of our rooms did smell like cigarette smoke which was the only down side.