I have travelled extensively, all over the world, and this is one of the worst hotels I've ever stayed at. In the first room they put us in, the deadbolt didn't work and the mini fridge door wouldn't seal because there was so much ice built up in the freezer section that the freezer door wouldn't close, which didn't allow the main door to close properly. That room had a shared balcony and we asked to be moved to a room with a private balcony, which they did with no upgrade charge, but other than having a second bed which we didn't need and a kitchenette area, it really wasn't an upgrade. The overhead light didn't work, the front door rattled when the back slider was open, the seat on the rolling chair was worn off, there was a hole in the bench at the end of the bed, a piece of the veneer missing from the bed frame, the base of the table on the left side of the king bed was chipped and there was a piece of foam that was supposed to seal the slider door hanging off the frame. The lamp by the double bed didn't work, the phone didn't work and there were no instructions about how to call the front desk, the shower had a rain shower head with not enough pressure and there was no cable remote so no guide channel, making it impossible to see what was on TV. The bathroom sink was outside the bathroom, there was barely any water pressure, barely any change in temperature no matter what we did and there was not enough counter space. We stayed two nights and the morning after the first night I left a $2 tip for the maid. When we came back at the end of the day the money was gone, but all that had been done was the waste bin in the bathroom had been emptied and there were a few new towels. The bed wasn't made, the empty tissue box that we left outside the door wasn't replaced, there was a coffee maker, with some packets of stirrers, creamer and sugar, but we didn't get new ones after we used the ones that were there, the trash bin in the kitchenette was not emptied, the bath mat was removed and not replaced, one hand towel was taken away and washcloths were left next to the sink outside the bathroom. And if all that wasn't enough... we requested a late checkout for 11 and had brought our big suitcases down to the car right around 11 and were planning to go back up for the rest of our stuff before checking out. We were gone less than 5 minutes and when I got back up to the room there were two people in the room, a man and a woman and I discovered that they had started going through our stuff! They said they thought we had checked out and left the items there, but they must have gone in there no more than 2 or 3 minutes after we walked out of the room and we hadn't officially checked out yet. If someone has JUST left a room, and not even officially checked out yet, and there is still stuff in there, I would think someone going in would say oh, maybe they're coming back for the rest, I'll give them 5 or 10 minutes and then if they don't come back,
良い
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