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Amazing experience with warm welcoming staff and an absolute relaxing location looking forward to the next visit.

I am writing to share my recent experience at Rainell Dolomites Retreat and advise against staying there. The cost of the room was disproportionately high given its quality and the extremely poor amenities. The actual condition of the property and rooms bears no resemblance to the images displayed on their website. Furthermore, the owners, who also operate the business, demonstrated a complete lack of customer service throughout my stay. The room itself had several issues, including a leaking shower and no body wash provided. The location is also incredibly inconvenient, making it difficult to access. There are many better alternatives available nearby, offering superior accommodations and more convenient access to local restaurants and the town. I strongly recommend choosing a different establishment for your stay.

Stuff are really friendly and helpful

The family and staff of Rainelle are so welcoming and delightful. The Silent Room with the incredible view of the mountains was a special experience that sets this hotel above the rest. The rooms are especially large and comfortable. There is a taxi stand in town that we took one evening after dinner since the bus had stopped running, to avoid the long walk up the hill. We walked the hill twice and it is challenging but totally doable if you are in decent shape. We are in our early 60s and in the area to hike so it didn't bother us too much.

Absolutely wonderful stay in the Dolomites! This hotel was amazing in every way! From the impeccable service, the kind and helpful staff, the beautiful rooms, delicious food—the Rainell is in a league of its own. Be sure to check out the gorgeous pool/spa area.

This was a beautifully maintained property. All the staff were friendly and helpful and went out of their way to assist the guests. Lots of ammenities too! We were given some great hiking advice from the front desk. The town was so cute and we were able to take the gondolas/lifts to the top for some spectacular hiking. Highly recommend this family owned hotel!

El mejor hotel Hermoso hotel. La limpieza excelente, el personal muy amable y el hotel en muy buenas condiciones. De las mejores experiencias!