ホテルからの返信: Thank you for sharing your feedback! We’re glad to hear that our team could accommodate your early arrival and that you enjoyed the 24:00 drink bar on the 2nd floor. We appreciate your note regarding the availability of loungewear. We recommend requesting it early, especially in the evening, to ensure stock is available. Your comments help us improve our service for future guests.
ホテルからの返信: Thank you for taking the time to share your feedback. We’re glad to hear that you found our location convenient with nearby restaurants and a supermarket.We apologize for the aspects of your stay that did not meet your expectations, including the room size, food, and housekeeping schedule. Your comments are very valuable, and we will review these points carefully to improve our services for future guests.We sincerely appreciate your honest feedback and hope to have the opportunity to provide a better experience should you visit again.
ホテルからの返信: Thank you so much for your wonderful review! We’re thrilled to hear that your stay exceeded expectations and that you enjoyed the spacious room, convenient subway access, and nearby supermarket with evening discounts. We understand that holiday rates can be high, and we truly appreciate your understanding. Your kind words motivate us to keep providing a great experience for all our guests. We look forward to welcoming you again in the future!
ホテルからの返信: Thank you for sharing your feedback. We apologize that the room felt cramped for two people and that the bed preparation and breakfast replenishment did not meet your expectations. Your comments are very important, and we will review our housekeeping and dining procedures to improve the experience for our guests. We’re glad to hear that you found our location convenient and easy to access from the station. We appreciate your honest feedback and hope to provide a better experience should you stay with us again. Thank you .
ホテルからの返信: Thank you for sharing your feedback. We apologize that the room felt cramped for two people and that the bed preparation and breakfast replenishment did not meet your expectations. Your comments are very important, and we will review our housekeeping and dining procedures to improve the experience for our guests. We’re glad to hear that you found our location convenient and easy to access from the station. We appreciate your honest feedback and hope to provide a better experience should you stay with us again. Thank you.