ベスト ウエスタン プラス カラマズー スイーツ(Best Western Plus Kalamazoo Suites)

Another great stay as I’ve stayed here several times when visiting family in Kalamazoo. Lena was very friendly/helpful upon check-in. Looking forward to my next visit!

The room was clean and the bed was comfortable. However, I could not get any hot water in the shower. Also the curtains do not close all the way and there is a very bright light outside the window. For both of these reasons I would not come back.

Front staff is very friendly. Room was spacious, bed was very comfortable, loved having a fridge and microwave.

The staff was helpful and kind. It was the best experience I’ve had in a long time traveling to Michigan. I will be making my reservation here from now on. I give them the highest rating for everything. Thank you for a relaxing experience. :)

The hotel was nice - hot tub could be hotter but the pool area is nice. The room was clean but the carpet was REALLY dirty. I spilled my cup of water and used a towel - YUK! Overall nice and Id stay again!

Room suite was set up comfortably. Livingroom outlet/lamp not working and kitchen light missing fixture. Lobby floors were wet and slippery. Handicapped access was not shoveled or plowed well. Staff was friendly and helpful. On my return to list of places to stay! Thank you

Staff was pleasant. Floor was quiet. Room was comfortable and clean. Right off 131 also so there is nice ease of access.

Everything was…alright. The room was adequate…very big, lots of floor space. The shower was not in the best shape. Breakfast was the part that wasn’t up to my expectations. Waffle mix seemed old (only a little in there), waffle makers weren’t on (hence my peering into the waffle mix), oatmeal was separated (not hot I guess, a bunch of water floating on top). Apple juice was watered down (I’m not an apple juice drinker, but with 2 kids wanting waffles, oatmeal and apple juice, we decided to eat elsewhere).

It was a clean property in a convenient location. Check in was quick, staff was lovely, and the room was wonderful. My only complaint is that the elevator was wet due to people walking barefoot after using the pool, but that may not be the hotel's fault, but rather the customers. Overall great stay!