スキーイン ハクバ(Ski Inn Hakuba)

酒店直接出門就是雪場超級方便，滑累了可以到酒店cafe，休息好了繼續雪場拼！ 服務：經理特別周到 衞生：乾淨整潔，沒有打掃，會幫忙收垃圾扔掉 設施：地板能是地暖就完美了😄

非常的滿意

Simply one of best experience for my family. The hotel is just next to the ski resort. It's newly renovated. The room is big enough to call the hotel as cottage. Also the staffs are very helpful and friendly. We would definitely go back stay here again.

We enjoyed our experience at the Ski Inn Hakuba. The staff are extremely dedicated and the rooms are well renovated. The Inn is located higher up on the slope, which makes it very quiet and ideal to have a smooth run the way down the slopes. Whether you are there to Ski, relax at an onsen, or do a visit in Nagano - definitely consider this Inn. Thanks to the Ski Inn Hakuba Team (Nick, Windy, Takashi and others), we had the best Ski experience ever. Hope to come back or check out their other projects again.

The hotel is located next to the ski slope, so you can literally get out of the front door onto the piste and vice versa. The family rooms are large, with a vey comfortable living/dining room with kitchenette. But best of all is the exceptionally dedicated and friendly staff, who go out of their way to help customers in need (like drive them to places when taxis are impossible to book at 7am on a Sunday morning!)

Great place to stay for a relaxing ski in / ski out holiday with very friendly thoughtful staff. The slopes are the perfect mixture of greens, reds and blacks. Less than five minutes away is Norikura Onsen/Cortina and Iwatake is about 5 minutes the other way. Highly recommended.

2022是這家酒店第一次經營冬季的一年，基本上在裝璜上任何客人都會滿意，畢竟新也好看，位置也是在栂池高原雪道上，可ski in ski out。 對於住滑雪旅館經驗較少的客人，基本上不會有什麼意見，不過對於我們這些於日本甚至白馬地區的滑雪場已經住宿過十多年的客人來說，這家酒店無論硬件或軟件距離及格還有很大一段距離。 1. 酒店房間面積不小，容納3-4位客人，可是只有一個廁所，而且是日本城市酒店裡最小型那一種廁所，這是全房間硬件上最大敗筆（要明白酒店並沒有浴場，所以除非你出去找溫泉洗澡，否則這將會是整個住宿體驗最惡劣一環） 2. 房間設計風格好看，不過好看歸好看，在使用上並沒有照顧使用者需要。例如：房間其中一房間有衣櫃可掛衣服，但另外一間沒有； 主臥空調系統是直接對著客人頭部位置，這明顯是設計時就沒有想清楚的事情；房間可安排雙人床或單人床，但很可笑的事情是，拆開單人床後，每張單人床目測大約為2x6呎，睡上去你並不可以轉身，否則會掉在地上。因此，這床基本上只適合以雙人床形式供客人用。如此大面積的房間居然放一張標準4x6呎床，不可理喻； 廚房有鍋但沒有蓋，訊問後被告知是沒有蓋提供的； 從上樓梯到房間裡，都有無數個小台階，並且沒有任何警示，對於老年人來說非常危險 etc 3. 酒店前台有服務時間（完全可以理解），但早餐時段營業前，是否應考慮把重要通道的燈光打開呢？每天打開房門，漆黑一片，冰冷的通道迎接客人。 4. 酒店餐廳非常冷，暖氣完全不足夠，而且早餐提供的餐點簡直是不堪入目。我們入住三天，每天都是一杯飲品，一隻雞蛋，一個牛角包，然後就沒然後了。我住過同區的一些budget等級的lodge，他們提供的早餐選項也比這家要豐富多了，如果是日本民宿老闆，麵豉湯白飯這些是標配，中國人老闆，炒蛋麵包白飯這些也是標配，還會搭配每天不同的食材。 5. 酒店停車也是一個很敗筆的地方，入住前透過AGODA已經得知酒店需要停車費每晚1000YEN，坦白說在白馬區住了這麼多年，從來沒有酒店收取停車費。但無所謂，小錢而已。到達後經理詢問我們有沒有向管理層查詢過有關停車事宜，這完全不能理解。首先，酒店官方網站完全沒有停車相關資訊，亦沒有在入住前以電郵來詢問客人如何抵達酒店，然而到達後居然問我們有沒有主動查詢停車事宜？難道這是客人需要主動做的事情？我來白馬區多年，把車開過來，自然有位置停。我可以非常直接地說，假如酒店維持停車需要收費的政策，將會失去不少本地客人光顧，因為停車收費不是白馬區的文化。然而當你幻想既然要付1000YEN停車費一晚，是否有相應服務提供（例如有蓋位置？有職員幫忙除雪？）對不起，請你自行處理，酒店方甚至沒有除雪用具提供，是酒店經理把自己的用具借給我們用。 6. 酒店備品提供有小驚喜，很多人可能會因為房間提供一支sake感到驚喜，但我並不會，反而是酒店提供的茶包以及支裝茶讓我感到驚喜，因為是一個好品牌的選擇。 入住第一晚後，我其實已經能夠感覺到酒店owner是哪個國家的人，雖然經理只表示owner是foreigner，但基本上我可以99%確定為中國人。因為這家酒店在設計上帶有太多對日本文化誤解的地方，在早餐以及play room裡的設備上完美展現出中國式風格，沒有備浴場設施，以及停車收費政策上表現出中國式要把每一分每一毛錢都賺到盡的心態展現出來。 To be honest經理不必把owner是哪國人這個事情隱藏起來，因為稍微對白馬區有認識的人都知道已經有多少民宿是由中國人買起來經營，至少我自己已經知道有五家。 職員我並不會特別去提，因為我都很清楚白馬區民宿酒店職員come and go，今年在，明年很大可能已經離開，因為很多都是working holiday，所以基本上都不會很專業，但態度整體亦不會太差。 希望酒店會改進，將來能更好，不要浪費美好地理位置的優勢，亦不要把地理位置優勢變成唯一優勢。

We booked this hotel VERY early and have zero regrets about staying here. We stayed for a week for some backcountry ski touring with Evergreen (located just down the street). We had a one-bedroom two-bed plus living area room that was more than enough space for our gear. When we arrived in our rental car, the staff appeared immediately to help us get our bags inside. It had been raining hard and the snow was turning into treacherous slush. We had a filling breakfast every day, which alternated between western a (eggs, pancakes, sausage) and more traditional (mushrooms, salad, roasted salmon). The beds were firm and the pillows were plentiful and extra fluffy. The comforters were WARM. We turned the heat way down each night and never felt chilled. If I could give this place 5.5 stars I would because of the staff. We mostly spoke to Nick and Windy who had fantastic recommendations and clearly wanted to learn more from us about backcountry skiing so that they could better serve their guests. Nick called around and got restaurant reservations for us. This saved us tremendous amounts of time and headache, because the last thing you want to do after a day on the slopes is wander around looking for a restaurant who will take pity on you. Windy offered us some sake to try and was incredibly thoughtful about the challenging parking situation. A pond developed in the parking lot due to rain on top of snow and she was concerned we would get stuck; she let us park just barely into the entrance so we could be assured to get out safely. I would recommend this hotel again without hesitation. It's not cheap but the service is absolutely impeccable and my high standards were well exceeded.

很新的酒店，地理位置位於雪道邊上，滑累了直接溜進來喝杯咖啡什麼的很方便。早上穿上裝備出門就在雪道上了。 自己帶滑雪板來的話有專門的裝備間放雪具，不需要帶到房間裏。在地下室穿戴完畢可以直接出門，乾濕分離，做為滑雪度假小屋這個設計非常實用。 酒店沒有Onsen，整個Tsuigaike都沒有温泉，但是酒店有免費的桑拿，面對雪場的桑拿木桶，夜間冰天雪地的雪地桑拿小木屋，獨一無二的享受。 唯一的缺憾就是房間洗手間太小，四人間的mini洗手間太不方便了。 酒店經理是個亞裔，衹能説英文，如果不想去外面吃的話，在酒店可以解決三餐。早餐和中餐都是套餐的形式，沒有太多式樣選擇，但是廚師手藝不錯。晚餐我們在酒店吃了一頓shabushabu 牛肉棒極了，價格小貴。 酒店裡的每一位工作人員都非常nice，儘有可能的提供他們可以提供的幫助。如果是新手，來梅池滑雪場，我絕對推薦Skii In Hakuba。