ヒルトン ガーデン イン ボルチモア / ホワイト マーシュ(Hilton Garden Inn Baltimore/White Marsh)

Very nice stay for the two days with my daughter for a soccer tournament. The bathroom wasn’t the nicest, and the tv was small, but otherwise, a comfortable weekend.

The staff were great, professional, and accommodating. Beds were comfortable. However there was hair on the shower walls and on the bath cloths when I arrived. The room wasn’t throughly cleaned

Where should i begin. It's a no smoking hotel but my room smelled like someone was smoking in it. The room was out dated the carpet was run down the bath tub was dirty so was the pull out couch. The room had a odor to it which was not plesant i must say along with it smelling like smoke. My overall stay there was not good. Normally we will stay to check out time but we didnt we got up early before 8 got the kids together and left as quickly as possible.

Hilton should stand by its reputation. It was because I had believed that staying there would ensure clean, quiet retreat when you spend many hours in a car. Not. Not in this case. The only good thing was a very friendly and helpful receptionist. The whole hotel had scratches and dents in baseboards and casings, coloured in a terrible shade of brown. Room facing the hiway had no sound blocking windows and no blackout curtains. Furniture was all scratched, mattress 100 years old did not give any support. One of the night lamps did not work. Too bad I did not think of making pictures.

Toilet was dirty shower knob to turn the water on was loose pull chain for the curtain was broken I told front desk Saturday morning around 8:00 a.m. and they did not send maintenance until 5:30 p.m. it took too long . Not enough pillows

The property is lovely, however, the rooms decor is dated and could use an upgrade and paint touch up in areas throughout the room, like the bathroom and ceiling.

Staff is great and friendly. Room was clean, bed was super confortable.. But I had a horrible experience due to a huge amount 9f noise, people partying on the rooms and chatting, laughing, screaming on the corridor until 4 am. At some point I had to go to the corridor to complain. Staff was not aware and did nothing. I paid for a hotel room to have a nice night 9f sleep with my daughter that had a competition Sunday early morning, and had barely slept! A nightmare!

The Room Wasn’t Clean At All The Bathroom Wasn’t Clean The Sheets Had Hair And Stains All Over Them Just A Bad Experience!!.

In my opinion, the property itself and its staff was outstanding, my only few issues were that the rooms needs to be updated, and breakfast should be free, i believe that i paid enough for my stay that at least i could've had an good free breakfast, when there are hotels across the street that does so.