Welcome to The Store - an inviting boutique hotel in the heart of the city of Oxford with 101 rooms; a destination bar and restaurant- rooftop bar- restorative spa and plenty of spaces to discover and explore. Located on Broad Street in the historic Boswells department store The Store delights guests with a labyrinth of beautifully designed spaces and installations that awaken a sense of exploration and wonder whilst encouraging you to settle in and make them your own. With design inspired by the rich heritage of the buildings former life- expect the unexpected as you move throughout and encounter different rooms and spaces. Discover Treadwell - the untraditionally British restaurant open from breakfast through to dinner - or retreat to one of the two bars and choose between streetside or rooftop views across the dreaming spires of Oxford. The restaurant opens from 7am to 11pm and room service is available 24hrs. The spa is a subterranean retreat with state-of-the-art facilities and treatments from world-renowned British brand Oskia. The reception team welcomes you at any time in our 24 hours reception. Wifi is free throughout the hotel. Our rooms feature air conditioning- minibar- coffee machine- satellite TV- desk- hairdryer and safe.
Additional information - Children up to 2 years old can stay in cribs free of charge on request - Children from 3 to 12 can stay in parents room in existing bedding - Children over 13 year old are considered as an adult.The hotel reserves the right to without prior notification cancel any reservation with an invalid or incomplete credit card number. Guests must present the Credit card used to confirm booking upon arrival during check-in.
Unique food, impeccable service! I attended a large dinner in the ballroom. The chandeliers and lighting in the room created a beautiful atmosphere. The servers were kind and attentive. Main course was a unique aubergine dish - something out of the ordinary - and it was wonderfully prepared. I’ve eaten at The Alice for dinner as well as tea, and now I know that banquets are as delicious as the restaurant.
2024年に改装されたLeonardo Royal Hotel Oxfordは、オックスフォードにある非常にお勧めの施設です。当施設はオックスフォード駅から5km、オックスフォード空港から8kmと、便利な立地です。付近には、ウルバーコート・グース・グリーンやThe Oxford Massage Centre、Juvenate Health Club Oxfordなど、オックスフォードの多くの観光名所があります。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。オックスフォードの当施設には、駐車場が併設されています。このホテルの清潔度は非常に高く評価されています。このホテルは、家族連れのお客様に好評です。
Lovely place, good size rooms, friendly staff and Steak for breakfast! Also easy walk from City Centre. Will stay again when I'm next in Oxford, nothing to complain about, Hotel in nice location and food was excellent. Nothing else to add, but as review has to be at least 200 words I've added this bit!
ゲゲストWe loved staying at the Mad hatter. The location is only 10-15 mins from the city centre, staff was ever so helpful, and the room is very atmospheric, it felt incredibly lush without being over the top and tacky. The room was very clean and felt brand new. Only downside is the karaoke bar downstairs, but they kindly provide earplugs and anyway it stops early. We would definitely book it again.
ゲゲストFabulous newly-refurbished room with super bed, compact but nicely fitted bathroom and air con. Peaceful village setting away from roads, a bonus around Oxford, with easy access to city by bus or riverside ride or walk. Welcoming staff and spacious, relaxed lounges and bars, lots of outdoor space.
AAngieANo coordination between Trips and the hotel on check in procedure. Hotel failed to notify guest on need to have check in code and the staff on call during the day couldn’t even differentiate between a hyphen and a dash and kept giving the wrong code. Very frustrating. Also the doors are too loud and noisy when they close can almost feel the shakes in my room 1.
KKeith bAs a guesthouse we should compare it to other guesthouses but not when they are charging hotel prices. On arrival the staff was very rude. On being lectured on arrival we were asked to pay beforehand and then told our room was in the basement and my in laws were upstairs. On arrival at room I noticed mould on one wall, and it was 32 degrees and the room had no air conditioning. There was a very small shower room and I am generous if I say the tv was 10 inches. My in laws could not stand in their room, due to the sloping roof and had no place to hang their clothes. I went to reception to ask if they had a room with air con to which he said they were fully booked. I asked about their cancellation and refund policy and was told right now if I wanted it. I went to discuss it with the family when my son appeared and said that we had been asked to leave immediately because our attitude was not to be tolerated. I was upset but nothing major. Anyways I was very glad to see that the nearby travelodge had rooms at a mere £20-£30 more for the 3 days and proceeded to book and leave the said guesthouse. Ok the travelodge is a bit further away but you have taxis, buses and e scooters so no hassle in exchange for the comfort. My wife had stayed here years earlier and said that the standard has dropped significantly, with what was our room having been a breakfast lounge before. Having been in the hotel industry I found the guest house way below standard for guest house standards let alone travelodge/premier inn prices which he is charging. Customer service is key and these gentlemen had none:. Please do yourself a favour and do not stay here. Oxford has plenty of choices do not be fooled. This guest house should be downgraded by all sites and even inspected. Deplorable deplorable and more deplorable. A course in customer care is also essential for the staff here. It was our first day and nearly spoilt my holiday, had it not been for the abundance of options available at the click of a button.
This hotel self rates as 2 stars - room was small, no bath, small sink, desk, only stool no chair. Nothing else. Shared bath. If you are on tight budget & this is what you want, then it’s ok. Conveniently located by train station. Negatives: internet was unacceptably slow. Carpets in common areas dirty and need a deep clean. A paint job would make common areas more presentable. Stairs extremely narrow and steep. Continental breakfast included; staff friendly, helpful except for one grumpy individual.
If it was not for the amazing staff, I would have left and asked for full refund. The manager - I believe her name is Ema, and room cleaning lady, they call her Auntie were amazing. She did everything from cleaning the rooms, hotel, and cooking! She deserves a raise. I think the owner is lucky - did not meet him, but here is my feedback directly to him: You ate lucky to have such dedicated staff. Please acknowledge them and reward them. The hotel has a lot of deferred maintenance. No hot or good pressure bathroom water. Beds are old, window does not work, no light bulbs in fixtures, no heating, very cold rooms …. Etc etc May be you are waiting to sell the place. However, I think you should consider spending some money on capital repairs. The breakfast is terrible. Please try your self the Spanish or bacon omelette!