アウトリガー モーテル(Outrigger Motel)

My wife and I have stayed at the Outrigger around five times over several years and it is now looking very tired and in need of a makeover. The item that needs to be replaced first is the double bed, which was well past its use by date. Having said that, the Outrigger enjoys prime position in Paihia.

This cosy place is right in the heart of everything, shops, bars, ferry terminal & the Swordfish club! We walked to everything & left the car. Great kitchen & veranda for our afternoon drinks. Lovely staff, room was cleaned daily. Highly recommended !

Great location to beach front and dining and gift shop shopping. our room was good for 2 people. stayed 3 nights. walked to treaty grounds - bush walk close by also. would recommend, although not beach front, close enough to walk within minutes. good value for money. friendly, helpful staff.

Short walk to town center. Small room. Bouncy bed. Tiny shower & washup area. Adequate kitchenette. Excellent air conditioning. Main entry via sliding glass door. Off street parking. Helpful staff.

Great location and friendly staff, clean room, was quiet after dark and safe.

Rooms were reasonably clean although we found items under the bed left from previous occupants. Room with double bed and single bed was adequate; double bed filled width of the room so nowhere to move and no ventilation. We were there just as cyclone gabrielle was coming so for safety reasons had to leave two nights earlier than planned. Motel were absolutely unhelpful or friendly when asked to meet us halfway as we had already paid four 4 nights and only stayed 2. We thus ended up unexpectedly having to pay for another 2 nights in the middle of the north island. There was no compassion shown, they weren't even willing to refund one of the 2 nights not used.

The property is nicely located with restaurants and a supermarket close at hand. The Beach is just a few minutes away. The motel is fairly basic. No regular toilet paper, just tissues. I ate at Jimmy's Rib Shack a few times. The ribs are very good.

There were many maintenance items that needed attending to that were not done. Because we had secured our reservation by credit card, when we checked in the manager billed the entire stay of five days on the credit card. On the third day we were advised of an impending cyclone so we advised the manager that we would only be staying four days. The manager refused to credit us back the last day that they had billed us on our credit card.!!! Not good!!

The location was great! My only small issue, parking space was quite tight.