インターコンチネンタル カオ ヤイ リゾート IHG ホテル(InterContinental Khao Yai Resort, an IHG Hotel)

酒店設計不錯，就是維護的不夠好，花灑是壞的，經常掉下來。廁所的水龍頭不出水，還是要去浴室那邊洗手。第一天衞生清潔做得不好，水果盤都沒有清理，還有果皮在裏面。早餐有失星級酒店標準，我們週四入住，週五週六早上衹有麪包，和簡單的麪條和大早餐可以點。週日早餐還算豐富。另外蒼蠅一直在麪包區域飛來飛去，落來落去，最後我實在看不下去了，告訴了服務員，服務員才象徵性的拿走了幾片鬆餅。另外，入住第二天是我的生日，我並未有收到酒店的一點點 Surprise，哪怕是一張寫了祝福的卡片。這一點不夠暖心，畢竟酒店的品牌在，這點不如同檔次的酒店。這是跟管理有關。但是，服務人員倒是很熱情。

Pros: service is definitely top notch and very attentive to each family and consistently asking for feedback… Housekeeping is everyday and the WhatsApp communicate is a 👍 idea especially for tourist. Food is wonderful as they are served hot and minimise wastage, coffee definitely hit the spot! No crowds at all and the place is really pretty sight with a lot of swans and fishes and bicycles to rent ( probably have some baby seats too) Places are a little far away but buggy service was available. Cons: being a tropical hotel definitely will be expecting some insects but definitely not expecting so much mosquitoes from level 1. Daughter was bitten 4 times for a 2 hours nap and at least in total 5 bites from mosquitoes for each members.. we have feedback several times to the staff and they really do something which we appreciate a lot 🙏 but honestly we hope more can be done on the maintaining the hotel given it is a 5 stars hotel We were given a private pool but it is full of bird ****s which we didn’t really expect. Since we r not using the pool and outdoor area, we didn’t feedback. In the end we didn’t use the pool and outdoor area due to the bird ****s and mosquitoes. Location is a little far away from some of the known attractions places.. which I missed out during planning Probably need to be prepared with what nature will bring us..

酒店設施齊備，工作人員友善親切。餐廳選擇較少，水準一般，如果餐點煩別再增加會很好，但早餐非常出色，令人難忘。

Amazing hotel! The attention to detail is amazing. The food at Poirot is great! Only downside is the small swimming pool

1) Bathrobe’s dirty ,2) dinner in (Papillon)Hotel Restaurants on 20 Dec,Waitresses Service is Excellent .3) The worst part is I didn’t go to the Papillon bar for drinks, when I check out today , I received a bill of Papillon Bar $1541.78 baht, and charged in my room, I looked at the Bill, the Room number is look like 124 , but when you look seriously is 127 , also check out the Signature is not my Signature. For a Five Star Hotel, this is really unacceptable and Outrageous.4） When I checked in, I asked to see any largest room available,suitable for my next choice? They have a record of my request but no reply?

Well attention and serviced-mind from the staffs upon your arrival. Breakfast was good. Impressed with the service for giving alms to monks upon request. Biking around the lake was a good chill-out before check out.

Transport us back to the era of trains, reliving the charm of bygone locomotives. Enjoy an incredible stay at a hotel adorned with a nostalgic train theme.

環境非常優美，服務非常之好