ホテルからの返信: Dear Customer, Warm greetings from Zest Hotel Yogyakarta, First of all, I would like to thank you for staying with Zest Hotel Yogyakarta. We apologize for any inconvenience while staying with us. Thank you for taking the time to write about us. This really helps us improve because we receive direct feedback about our hotels from the customer's perspective. Once again we apologize and I promise better service the next time you visit. Greetings, Hotel Manager Melky Bere
Hotel is located 20 mins walk from Yogyakarta train station. The room is old and poorly maintained with many school children staying for group tours. The toilet was in bad condition and the towel/bedsheets are yellow with unpleasant smell. I will not recommend this hotel even though the price and facilities are decent.
翻訳
ホテルからの返信: Dear valued guest, Warm greetings, First of all, I would like to thank you for staying with us, We apologize for the inconvenience while staying with us. Your comments have been shared with the entire team and several actions have been taken to ensure that similar incidents do not happen again in the future. Thank you for your feedback, we have evaluated and shared it with all related teams so that similar incidents do not happen again in the future. This is very helpful for us to be better because we receive direct feedback about our hotel from the customer's perspective. While we realize that we cannot change the experience you had during your visit, we sincerely hope that you will give us another chance so that we can provide better service if someday. Best regards, Selvian Theresia Hotel Manager
lucky.boy
ゼスト ツインルーム
宿泊: 2024年7月
一人旅
8件の口コミ
3.7/5
投稿: 2024年10月9日
The room was quite because the location is not near main road. The amenities was standard. Probably making a booking again for the price. The room facilities needs improvement, example: adding more amenities (the mini cafe), the hot water also hot not just warm okay.
翻訳
ホテルからの返信: Dear Mr.LuckyWarm greetings from Zest Hotel Yogyakarta,First of all I would like to thank you for staying with Zest Hotel Yogyakarta.We are happy to hear about your stay at our Hotel. .. Thank you also for the input you wrote about us. Your input is very helpful to make us better because we receive direct input about our hotel from the customer's perspective.Once again, we thank you for your input and I assure you of better service the next time you visit.Regards,Melky BereHotel Manager
ゲスト
ゼスト クイーンルーム
宿泊: 2024年10月
家族旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年11月19日
Good next time will come back again
翻訳
Kristina
ゼスト ツインルーム
宿泊: 2024年6月
家族旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年8月8日
Love the room! It was clean, and the cleaning service came daily to clean the room. They gave new water every day. There is a swimming pool too. Always love Zest!
翻訳
ホテルからの返信: Dear Guest, Warm greetings from Zest Hotel Yogyakarta. Thank you very much for taking the time to review your stay. I am happy to hear your impressions and experiences while staying at our hotel. We will continue to maintain service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Once again, thank you very much for your comments and we look forward to welcoming you back to Zest Hotel Yogyakarta. Best regards, Melky BereHotel Manager
ゲスト
ゼスト ツインルーム
宿泊: 2024年11月
一人旅
2件の口コミ
4.7/5
素晴らしい
投稿: 2024年12月6日
Strong wifi, has elevator, hair dryer available. Very good customer service. Famous Nasi Gudeg short distance away only. Collaborates with a tour agency for tours to Borobudor, Prabanam, Merapi etc without mark-up price for your convenience. Further discounts, free breakfast & other benefits for certain airline or bank customers. Best thing is the price which does not fluctuate too much by algorithm. Not too far from Malioboro. Walking distance If you are a great walker. Otherwise take a becak or GoRide which costs only few cents.
翻訳
ホテルからの返信: Dear Guest,Warm greetings. Thank you very much for taking the time to review your stay. I am happy to hear your impressions and experiences during your stay at our hotel. We will continue to maintain our service and cleanliness in order to provide comfort and a good stay experience to each of our guests. Once again, thank you very much for your comments and we look forward to welcoming you back in our Hotel.Best regards,Melky BereHotel Manager