The lady with the blonde hair should not have a hospitality position. Let alone a management in hospitality position. That women is the PERFECT example of GHETTO. Who ever hired her should be FIRED IMMEDIATELY! Her employees should file complaints against her for how rude she is to them. She treats guest like prisoners. Reply’s “well I don’t know what you want me to do, if you don’t like it leave” is this what your company trains your management team to say? Terrible women, terrible attitude, terrible hair, terrible place. If I had to rate you on your manager at this property alone I’d give you a -20 !
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