クレメント・パロ・アルト – 全込み都市リゾート(The Clement Hotel - All Inclusive Urban Resort)

the best location in San Francisco.

The hospitality provided by the staff is top notch. They are all extremely welcoming, warm and genuine. Gayle, Bernie, Cynthia, Sebastian and the entire team make you feel at home. You don't want to ever leave. The condition and cleanliness of the property is superior. The F&B is outstanding, Chef does an amazing job with the consistency of the product. I highly recommend The Clement Palo Alto.

Nice place. High quality finishes in the rooms. Gives more of a bed and breakfast vibe. Due to small scale and size you can tell purchasing and consistency is an issue as food was hit or miss. Lack of churn for this to develop or be fine tuned in bulk. False advertisement as it’s not all inclusive. Hit with a daily $71.50 service charge.

Staff are the most welcoming and best part of this all inclusive experience! Would highly recommend for anyone looking for a highly relaxing experience. They even have complimentary guitars to play while you are there!

Stayed at The Clement Hotel for admitted Students Weekend and what a great way to be introduced to Palo Alto. We were initially at The Westin and transferred here. The concierge staff was amazing and made sure every detail was attended to !! I cannot thank or acknowledge Gail, Bernie and Cynthia enough. Everyday they would ask if we needed anything early morning and made sure to remember all those details for us the next day without us even asking . Their warmth , prompt service and friendly attitude highlight what true customer service should be like and really made our stay. The food was delicious and the kitchen staff even kept up with all the requests my husband and son had for food promptly and with such courtesy. This hotel is a gem and we are looking forward to our stay at this lovely hotel during move in weekend in September.

if you can afford the tariff, it was worth it. the people are what will bring me back. it is a well executed hospitality model.

This was the best hotel I've stayed at in Silicon Valley. The staff, chef, room, amenities – everything – was first-rate. I especially appreciated the helpfulness, thoughtfulness, and kindness of the guest services team. I look forward to another stay.

We absolutely love it here. My kids have asked to go here instead of on a cruise. Gayle here is an absolute gem and the reason we love it so much. The food is amazing. The pool and the hot tub are our favorite! We like to come here and treat it like a little mini resort. A staycation for us, and one of our favorites.

We travel intensively and spend a lot of time in hotels all over the world. The Clement is impeccable on all dimensions (location, rooms, food and amentities) but the _service_ is absolutely off-the-charts outstanding. Our last stay was in the midst of a tumultuous few days for us when we were juggling dynamic business and personal obligations. We kept having to extend our stay in Palo Alto and then had to leave on short notice. The front desk staff of the Clement, with a very special mention for Gail, were kind, flexible, understanding and helpful beyond all expectations. For example, being super-flexible about check-in/check-out times and moving our resevation around, letting us camp out in the conference room until our late flight, helping with document printing/signatures/scanning/courriering and more. Absolutely amazing. Thank you and see you again soon!