The Tropics at MacArthur Park Resort and Convention Center

汚くて、メンテナンスも行き届いていません。コートヤードプレミアを予約しました。部屋に入った瞬間から、古民家の匂いが漂い、タイルにはひどい汚れがありました。さらにひどいのは、羽毛布団カバーにカビが生えていたことです！肺疾患のある方には絶対に安全とは言えません。部屋の内装は、宿泊客にとって不便でした！コンセントは少なく、遠くて不便です。バスルームのシャワーは、シャワーを浴びるたびに水浸しになります！今回の滞在は全て悪夢でした。二度と予約しません。以上です。

全体的には快適な滞在でした。

Amenities was great, Food was great! The room just lack coffee. Door of the cr was also broken. Overall experience is good, second time here and probably will still return. ISHALLRETURN indeed

We appreciated the ambiance of the hotel. The pools the trees and garden surroundings. The gym was not maintained. I pointed out to staff that the cycle machine was not in working order. my complaint was not registered or actioned. Very dissatisfied with the hotel management. They were absent most of the time. Not well trained at all. Fortunately, the staff very pleasant and willing.

Clean and good room. Friendly staffs and delicious foods. I really liked the fire dance that night! ❤️

I had an absolutely amazing stay from the moment I arrived. The staff went out of their way to ensure my experience was smooth and stress-free. Room was spacious, spotless, and designed with a perfect blend of comfort and modern style. The bed was incredibly comfortable. I highly recommend this hotel to anyone looking for a luxurious and comfortable getaway! I will definitely be returning.

We had a mixed experience here. On the positive side, the oceanfront location is beautiful, the pool is great, and the front desk team was truly amazing..they were incredibly helpful in securing a ground-floor room for my grandfather, who is in a wheelchair. However, there are some areas that need improvement. The TV in our room had no cable service, and I was disappointed to see a rat trap in the restaurant, which leads me to rate the cleanliness a 3/5. Also, while there are some ramps, please note that there is no elevator, so guests with limited mobility are strictly limited to the ground floor. It’s a nice spot, but it definitely needs more attention to maintenance and hygiene.

The hotel's facilities are nice and the staff too, Ivan from the reception was nice enough to grant our request for a lower floor.

We love the place especially their amenities and breakfast buffet 🫶🏻