トリポリス ホテル

トリポリス ホテルに泊まった方の口コミ・宿泊体験

オリコン顧客満足度 第1位 海外旅行予約サイト
Trip.com 受賞
2026年 オリコン顧客満足度®調査
旅行予約サイト 海外旅行 第1位

トリポリス ホテル

Adnan Kahveci Blv. No: 96, 20800 パムッカレ, トルコ宿泊プラン・詳細を見る
トリポリス ホテル
トリポリス ホテルトリポリス ホテルトリポリス ホテル
空室状況をチェック
Trip.com最低価格保証

トリポリス ホテルの口コミ・評判・お客様の声

8.1/10
とても良い
71件の口コミ
利用者のリアルの声
ロケーション8.2
設備・アメニティ8.1
サービス8.0
清潔度8.2
絞り込み:
並び順:
全ての口コミ(71)
高評価(43)
画像・動画付き(8)
良質のサービス(5)
低評価(7)
KAVIN MEHTA
スタンダードルーム(ガーデンビュー)
宿泊時期: 2024年6月
ファミリー
15件の口コミ
7.5/10
投稿日: 2024年7月18日
良いホテルでした。部屋は素敵できれいでした。市場の近くではありませんでした。
原文を表示Googleによる翻訳
ホテルからの返信: お客様各位、この度はご好評いただき誠にありがとうございます。お客様のご満足は私たちの最優先事項です。ご滞在が忘れられない思い出となることを願っております。またのお越しを心よりお待ちしております。トリポリスホテル一同、心よりお待ちしております。
샤이어JBP
スタンダードルーム(ガーデンビュー)
宿泊時期: 2024年7月
出張
3件の口コミ
10/10
とても素晴らしい
投稿日: 2024年10月31日
とてもフレンドリーで笑顔が素敵でした。
原文を表示Googleによる翻訳
ホテルからの返信: お客様各位、この度はご好評いただき誠にありがとうございます。お客様のご満足は私たちの最優先事項です。ご滞在が忘れられない思い出となることを願っております。またのお越しを心よりお待ちしております。トリポリスホテル一同、心よりお待ちしております。
スト
スタンダードルーム(ガーデンビュー)
宿泊時期: 2026年6月
ファミリー
1件の口コミ
10/10
とても素晴らしい
投稿日: 2026年7月12日
Tripolis Hotel'de geçirdiğimiz konaklamadan son derece memnun kaldık. Odamız oldukça geniş, tertemiz ve Pamukkale manzarasına sahipti. Otelin konumu hem travertenlere hem de diğer turistik noktalara ulaşım açısından mükemmeldi. Personel son derece güler yüzlü, ilgili ve profesyoneldi. Girişten çıkışa kadar her konuda bize yardımcı oldular ve kendimizi gerçekten değerli hissettirdiler. Kahvaltı açık büfe olarak çok zengin ve lezzetliydi. Termal havuzlar ve diğer otel olanakları da oldukça temiz ve bakımlıydı.Sabahları sıcak hava balonlarını izlemek heyecan vericiydi bir sonraki geldiğinizde deneyimlemek isterim. Sessiz, huzurlu ve kaliteli bir konaklama arayan herkese gönül rahatlığıyla tavsiye ederim. Pamukkale'ye tekrar geldiğimizde tercih edeceğimiz tek adres kesinlikle Tripolis Hotel olacak. Her şey için tüm ekibe teşekkür ederiz!
翻訳
ホテルからの返信: Meryem Hanım,Bu değerli ve içten yorumunuz için sizlere gönülden teşekkür ederiz.Tripolis Hotel'deki konaklamanızdan memnun ayrıldığınızı ve özellikle odamızın konforu, Pamukkale manzarası, zengin kahvaltımız, termal olanaklarımız ve ekibimizin misafirperverliğiyle güzel anılar biriktirdiğinizi öğrenmek bizleri çok mutlu etti.Sabah saatlerinde gökyüzünü renklendiren sıcak hava balonlarını izlemeniz de konaklamanıza ayrı bir keyif katmış. Bir sonraki ziyaretinizde bu eşsiz deneyimi bizzat yaşamanızı gönülden dileriz.Güzel sözleriniz tüm ekibimiz için büyük bir motivasyon kaynağı oldu. Sizleri yeniden Tripolis Hotel'de ağırlamaktan büyük mutluluk duyacağız.En içten sevgi ve saygılarımızla,Tripolis Hotel Ailesi,
スト
スタンダードルーム(ガーデンビュー)
宿泊時期: 2026年7月
夫婦・カップル
1件の口コミ
10/10
とても素晴らしい
投稿日: 2026年8月6日
⭐⭐⭐⭐⭐ 我們在Tripolis Hotel度過了一次難忘的假期!酒店地理位置優越,距離棉花堡(Pamukkale)和希拉波利斯古城非常近,無論觀光還是休閑都十分方便。 房間寬敞明亮,非常乾淨舒適。酒店的早餐和晚餐種類豐富,品質出色,讓我們每天都能享受到美味的餐食。游泳池環境優美,整體設施維護得非常好。 特別感謝酒店經理 Yunus 先生,他非常專業、友善,並且始終關注客人的需求,讓我們的入住體驗更加完美。 同時也要衷心感謝前台的 Kader 女士和 Meryem 女士。她們總是面帶微笑,熱情周到,無論是提供旅遊訊息還是幫助解決問題,都表現得非常專業和耐心。她們的服務讓我們感受到了真正的土耳其熱情與待客之道。 Tripolis Hotel 不僅擁有優越的地理位置和舒適的設施,更擁有一支出色的團隊。正是因為 Yunus 經理、Kader 女士和 Meryem 女士的用心服務,讓我們的旅程變得格外難忘。 如果將來再次來到棉花堡,我們一定還會選擇 Tripolis Hotel,並向所有朋友強烈推薦這家優秀的酒店!
翻訳
ホテルからの返信: 尊敬的貴賓,非常感謝您抽出寶貴時間與我們分享如此温暖且詳細的評價!得知您在 Tripolis Hotel 度過了一段愉快而難忘的假期,我們感到無比欣慰。能夠為您提供舒適的住宿環境、美味的餐飲體驗以及優質的服務,是我們整個團隊最大的榮幸。特別感謝您對 Yunus 先生、Kader 女士和 Meryem 女士的認可與讚賞。您的鼓勵和肯定對我們來説意義非凡,也將激勵我們繼續以熱情和專業的態度服務每一位賓客。我們很高興您喜歡酒店的地理位置、客房、餐飲以及各項設施。讓每位客人在探索棉花堡和希拉波利斯古城之餘,也能享受到輕鬆舒適的度假體驗,正是我們一直努力的目標。期待未來有機會再次歡迎您來到 Tripolis Hotel。祝您身體健康、生活愉快,並期待與您再次相見!此致敬禮,
スト
テラスルーム
宿泊時期: 2026年6月
ファミリー
1件の口コミ
9.5/10
素晴らしい
投稿日: 2026年7月29日
正常的國外五星級酒店標準,環境很優美,服務實在太貼心,看評論説酒店就在棉花堡景區入口,早晨去前台問景區入口怎麼走,結果被Yunus聽到,他主動説要送我們,我很驚訝,問他是免費的嗎?因為沒聽説有擺渡車,他説免費,然後就開着門口一個五座車,就去送我們,主要是他還把他手機號碼給我,我從景區出來,給他打電話,他又把我接回酒店,其實這時候我已經退房,在大廳等車來接我去機場,Yunus熱情問我們需要什麼,小孩子要喝飲料,他又給拿杯子,簡直太好了!來到土耳其一週多,雖然其他也是五星酒店,衹有這個酒店第一次遇到這麼好的服務!
翻訳
ホテルからの返信: 尊敬的貴賓:非常感謝您給予我們如此美好且詳細的評價!得知您在 Tripolis Hotel Pamukkale 的入住體驗超出了您的期望,我們感到無比欣慰。特別感謝您對我們團隊成員 Yunus 的認可。能夠為您提供幫助,並讓您的帕穆卡萊之旅更加輕鬆舒適,是我們的榮幸。我們始終致力於為每一位賓客提供的不僅僅是住宿服務,更是一段温馨、真誠且難忘的體驗。因此,您的讚賞和肯定對我們來説意義非凡。得知您在土耳其旅行期間入住過多家五星級酒店,而我們的服務能夠給您留下如此深刻而特別的印象,這讓我們倍感自豪。您的評價將成為我們整個團隊繼續努力、不斷提升服務品質的重要動力。期待在不久的將來再次歡迎您和您的家人光臨!此致敬禮!Tripolis Hotel Pamukkale 全體員工敬上 🌷🏨✨
スト
スタンダードルーム(ガーデンビュー)
宿泊時期: 2026年6月
一人旅
2件の口コミ
10/10
とても素晴らしい
投稿日: 2026年7月27日
這次入住 Tripolis Hotel 的體驗非常棒!酒店環境優美,房間乾淨舒適,工作人員熱情友好,服務非常專業。早餐豐富美味,温泉和泳池也非常令人放鬆。酒店距離棉花堡很近,位置十分方便。感謝所有員工的熱情接待,讓我們的旅程更加難忘。下次來棉花堡一定還會選擇 Tripolis Hotel,強烈推薦!
翻訳
ホテルからの返信: 中文回覆:非常感謝您抽出寶貴時間分享如此精彩的評價!得知您對酒店的環境、舒適整潔的客房、豐富美味的早餐以及我們的温泉和泳池設施感到滿意,我們感到無比欣慰。更讓我們高興的是,我們團隊熱情、友好的服務能夠為您的旅程增添美好的回憶。感謝您對我們地理位置和服務品質的認可。您的鼓勵是我們不斷提升服務質量的最大動力。我們衷心期待在您下次來到棉花堡時,再次歡迎您的光臨,為您帶來更加完美的住宿體驗!Tripolis Hotel Pamukkale 團隊敬上 🌸
スト
スタンダードルーム(ガーデンビュー)
宿泊時期: 2026年6月
夫婦・カップル
1件の口コミ
10/10
とても素晴らしい
投稿日: 2026年7月24日
Tripolis Hotel的入住體驗遠遠超出了我們的期待。酒店環境安靜舒適,氛圍温馨,讓人能夠真正放鬆身心。所有員工都非常友善、細心,總是盡力滿足客人的需求。我們的房間每天都打掃得一塵不染,任何問題都能得到及時解決。餐廳提供的餐食品質很高,味道也非常出色。游泳池和公共區域始終保持整潔衞生。酒店地理位置優越,前往棉花堡各大景點都非常方便。無論是服務質量還是性價比都令人滿意,非常適合家庭、情侶以及朋友出遊。以後如果再來帕穆卡萊,我們一定還會再次入住Tripolis Hotel。
翻訳
ホテルからの返信: 尊敬的貴賓:非常感謝您抽出寶貴時間分享如此温暖且詳細的評價!得知您在 Tripolis Hotel 的入住體驗超出了您的期待,我們感到無比欣慰。您的滿意是我們不斷努力的動力。很高興您喜歡酒店寧靜舒適的環境、整潔的客房、美味的餐飲以及我們團隊真誠友好的服務。能夠為您帶來輕鬆愉快的假期,是我們最大的榮幸。我們衷心感謝您對酒店位置、設施以及服務品質的認可。期待在您再次來到帕穆卡萊時,能夠再次歡迎您的到來,併為您提供更加美好的住宿體驗。祝您身體健康,旅途愉快!Tripolis Hotel 家庭
スト
スタンダードルーム(ガーデンビュー)
宿泊時期: 2026年6月
友人同士
1件の口コミ
10/10
とても素晴らしい
投稿日: 2026年7月20日
Kampanyalı fiyatla üst kalite bir otel hizmeti aldım. Havuzdayken Pamukkale manzarası izleyebiliyor olmak büyük lüks. Temizlik, kahvaltı, güleryüz... Herşey çok iyiydi. Teşekkürler yönetime.
翻訳
ホテルからの返信: Sayın Misafirimiz,Değerli yorumunuz ve güzel düşünceleriniz için çok teşekkür ederiz. Kampanyalı fiyatlarımızla kaliteli hizmet sunabilmiş olmaktan ve konaklamanızdan memnun ayrıldığınızı öğrenmekten büyük mutluluk duyduk.Havuzumuzdan Pamukkale'nin eşsiz manzarasını izleyebilmenizin tatilinize ayrı bir keyif katmış olması bizleri ayrıca sevindirdi. Temizlik, kahvaltı ve ekip arkadaşlarımızın güler yüzü hakkındaki nazik sözleriniz tüm ekibimiz için büyük bir motivasyon kaynağı olacaktır.Sizi yeniden Tripolis Hotel Pamukkale'de ağırlamaktan memnuniyet duyarız.Saygılarımızla,Tripolis Hotel Pamukkale Ailesi,
匿名ユーザー
ガーデンビュールーム(ダブル/ツイン)
宿泊時期: 2026年1月
ファミリー
22件の口コミ
3.2/10
投稿日: 2026年5月1日
酒店服務差,小心有隱藏收費。房間的瓶裝水是要收費的!自費的自助餐提供飲料,以為是包含的,結賬時才知道也收費!房間設施較陳舊。
翻訳
ホテルからの返信: Sayın Misafirimiz, Tripolis Hotel’deki konaklamanız sırasında yaşadığınız olumsuz deneyim için içtenlikle özür dileriz. Hizmet kalitesine ilişkin değerlendirmeniz, ücretlendirme konusunda yaşadığınız belirsizlikler, odadaki şişe su ile açık büfedeki içeceklerin ek ücrete tabi olduğunun çıkışta anlaşılması ve oda olanaklarının eski bulunması tarafımızca ciddiyetle not edilmiştir. Geri bildiriminiz bizim için son derece değerlidir; benzer memnuniyetsizliklerin tekrar yaşanmaması adına ilgili konularda gerekli iyileştirmeleri yapmaya devam edeceğiz.
LauraM23MCR
宿泊時期: 2026年2月
夫婦・カップル
10/10
とても素晴らしい
投稿日: 2026年3月25日
We absolutely loved our stay at the Hotel Tripolis – it was a real highlight of our trip. The hotel itself is beautiful, with incredible views of Pamukkale that are honestly breathtaking. Waking up to that scenery was something special. The food was fantastic – both dinner and breakfast had plenty of choice and everything we tried was delicious. The spa facilities were amazing, and the thermal pool was an absolute treat – so relaxing and something a bit different. We stayed during Eid, which made the experience even more memorable. There was a singer/piano player in the dining area, and we were even treated to a fun belly dancing show – such a great atmosphere! The rooms were big, comfortable, and perfect for relaxing after a long day exploring. Staff were also very friendly and welcoming throughout our stay. Overall, we loved every minute and would highly recommend this hotel to anyone visiting Pamukkale!
翻訳
ホテルからの返信: Dear Guest, Thank you for your kind review. Our guests' satisfaction is our top priority. We hope your stay was full of unforgettable memories. We look forward to welcoming you back. Best Regards,
Karenankh1
宿泊時期: 2026年6月
ファミリー
4.0/10
投稿日: 2026年7月9日
I want to begin saying that i did not choose this hotel as it was chosen by our travel agency. Let me start with the positive: the hotel has a beautiful view of hierapolis and the travertino pools, it is very big and has a nice outdoor pool, rooms are clean and staff is very friendly and efficient. Ok now the not so good: Hotel needs a renovation, rooms only have single beds, so for me and my husband they only moved the night table and put the beds together. The alleged pool with the water from the hierapolis is cold and looks like a regular pool, there is nothing special about it, the gym (if it even qualifies as a gym) has very limited equipment, restaurant is massive and i am sure it caters to many groups, so food is very average though lots of choices. Rooms have air conditioning which is a plus, though don't expect shampoo or good towels. We had a good time, but dont expect luxury.
翻訳
ホテルからの返信: Dear Guest Karen, Thank you for taking the time to share your detailed feedback. We are pleased to know that you enjoyed our unique location, the beautiful view of Hierapolis and the Pamukkale travertines, the cleanliness of our rooms, and the friendliness of our staff. We are sorry to learn that some aspects of your stay did not fully meet your expectations. We would like to clarify that we have never stated in any of our official descriptions or promotional materials that the thermal pool water comes directly from Hierapolis. We are sorry if this impression was created from another source. Regarding the bed arrangement, had we been informed during your stay that you preferred a different setup, our team would have been delighted to offer a room with a different bedding configuration, subject to availability. Guest comfort is always one of our top priorities. As for our fitness room, it has been designed to meet the needs of our guests and the capacity of our hotel. While we understand it may not meet everyone's expectations, many of our guests find it suitable for maintaining their exercise routine during their stay. Your comments are valuable to us, and we appreciate you taking the time to share them. We hope to have the opportunity to welcome you again and provide an even better experience. Kind regards, Tripolis Hotel Family,
Cat C
宿泊時期: 2026年6月
ファミリー
2.0/10
投稿日: 2026年7月5日
It felt like an abandoned hotel. The gym was barely functional. Food was inedible, reception staff were rude. The music was played loudly outside the room until 11 pm. I have stayed at much better youth hostels.
翻訳
ホテルからの返信: Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations. The experience you described is certainly not the level of service we strive to provide. We regret that you were disappointed with the food, the fitness facilities, the service you received, and the noise during your stay. Guest satisfaction is our highest priority, and your comments have been shared with the relevant departments so they can be carefully reviewed. We take every piece of feedback seriously as it helps us improve both our facilities and our service. We appreciate your comments and hope you will consider giving us another opportunity in the future to provide you with a much better experience. Kind regards, Tripolis Hotel Family,
Awb B
宿泊時期: 2026年4月
夫婦・カップル
6.0/10
投稿日: 2026年5月29日
Average to acceptable accommodation, good food but terrible welness centre with unacceptable poor gym facility
翻訳
ホテルからの返信: Dear Guest, Thank you very much for your valuable review! We are delighted to hear that you were satisfied with your stay. It would be our pleasure to welcome you again in the future. Kind regards,
Joanne F
宿泊時期: 2026年4月
夫婦・カップル
10/10
とても素晴らしい
投稿日: 2026年5月10日
Nice hotel. Rooms were clean, spacious and comfortable. Wi-Fi was good. We had breakfast and dinner included and it was very good, lots of choices. Pool looked lovely but it was too cold to go in! We used the spa and the indoor pool both of which were very nice. Hotel is not central so unless you have a car, not easy to get out and about, we were on a tour bus.
翻訳
ホテルからの返信: Dear Guest, Thank you for your kind review. Our guests' satisfaction is our top priority. We hope your stay was full of unforgettable memories. We look forward to welcoming you back. Best Regards,
Zaitun M
宿泊時期: 2025年5月
友人同士
8.0/10
とても良い
投稿日: 2025年6月1日
Internet wifi is strong. Clean. But the staff at the cafe are not polite… Please train the staff to be more friendly and polite. The bed is big and the view is beautiful. The staff at the counter was very helpful, but the face was sour. Hope they can smile more ti the customers
翻訳
ホテルからの返信: Değerli Misafirimiz, Nazik yorumunuz için teşekkür ederiz. Misafirlerimizin memnuniyeti bizim için en öncelikli konudur. Umarım konaklamanız unutulmaz anılarla dolu geçmiştir. Sizi tekrar ağırlamak için sabırsızlanıyoruz. Tripolis Family