Frazel Innに泊まった方の口コミ・宿泊体験

ホテルからの返信: Thank you so much for your wonderful review! We are absolutely delighted to hear that you had a pleasant and relaxing stay with us. It is great to know that you found the room clean and comfortable, and that our convenient location made your visit to Parit Buntar even smoother.We are always working to improve our services to ensure our guests get the best value, and knowing we hit the mark for you means a lot to our team. We look forward to welcoming you back to Frazel Inn on your next trip to the area!

ホテルからの返信: Thank you so much for the detailed and positive review! We are thrilled to hear that you found our rooms comfortable and spacious. It is great to know that you enjoyed the convenience of our free parking, as well as our prime location with restaurants and a convenience store just steps away. Providing a seamless and hassle-free stay is always our priority, and we look forward to welcoming you back to Frazel Inn soon!

ホテルからの返信: Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed our facilities, found our staff helpful, and had a comfortable stay in your room. We also appreciate your understanding regarding the surrounding environment—while we are glad it didn't prevent you from getting a good night's sleep, we take note of your feedback and will always do our best to allocate quieter rooms upon request whenever possible. Thank you again for staying with us, and we look forward to welcoming you back for an even better experience!

ホテルからの返信: Dear Mr Yew, thank you for your review! We’re delighted you enjoyed your stay and appreciate your support. We look forward to welcoming you back soon!

ホテルからの返信: Thank you so much for your great review! We are delighted to hear that you found our accommodation comfortable and affordable, and that our location offered easy access to your appointment.Providing great value and convenience is always our priority, and we are constantly working to improve our services for our guests. We hope to welcome you back again the next time you have a trip or appointment in the area!

ホテルからの返信: Thank you for sharing your feedback with us. We sincerely apologize for the disappointments you experienced during your stay, particularly with the malfunctioning water heater, the lack of a hair dryer, and the unpleasant moldy odor in the room.This is certainly not the standard we strive for. Please be assured that we have directed our maintenance and housekeeping teams to inspect the room immediately to fix the water heater, address the odor, and improve our overall room management. We are continuously working to upgrade our services and facilities, and we hope you will give us another opportunity to welcome you back for a much better and more comfortable stay in the future.

ホテルからの返信: Thank you for the lovely feedback! We are thrilled to know you found the hotel clean and enjoyed the friendly service from our team. We hope to welcome you back again soon!

ホテルからの返信: Thank you for your wonderful review! We are delighted to hear that you enjoyed the room view, our convenient location for food, and the easy access to public transport. We are always working to improve our services and look forward to welcoming you back for another great stay in the future