ベストウェスタン プラス パサデナ イン アンド スイーツ(Best Western Plus Pasadena Inn Suites)

The staff are kind, but one is unkind. Hot water doesn't come out well in the shower, and it's hard to get hot water because there's no coffee pot

It was a satisfying experience.

The staff was very nice and the hotel was very well-kept. However, a couple of things made our stay not so pleasant. When we got to our room, our bathroom smelled like sewage and our body wash dispenser was taken off the wall, so we had none. Also, the Guest Directory in our room had the wrong times that breakfast ended, so we would show up just to find them cleaning up.

Rude unprofessional staff the Indian lady arguing with me about getting extra towels/bedding for pullout bed,, pool closed my entire three day stay, my truck also got scratched bad and ants in bathroom. People above me stomping late at night will never stay at this hotel again.

The receptionist was very unprofessional and very rude. No matter the consequence the customer is always right.

Clean nice rooms fridge microwave nice pool nice place for the price

Room was clean & inviting. Only complaint I had was for breakfast. It was too early , & staff didn’t restock well. Once it’s gone it’s GONE.

This HOTEL was clean and friendly and it worked perfect for picking up a new car in town there from Joe Myers Toyota.

The staff were pleasant. They do need to update their website for breakfast. It was stated a breakfast, but when we received an email after we checked in, it stated due to COVID, there would be no breakfast. They did provide microwaveable colachies, yogurt, coffee and juice. It should have been stated a continental breakfast. Very disappointing.