ホテルからの返信: Dear Hashimoto, we appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been dealt with accordingly. We do hope you give us another chance as we will definitely improve our services.Sincerely,Hotel ManagerMelchor A. Borata
I had an amazing stay at this hotel! The service was excellent — the staff were all friendly, attentive, and always ready to help with a smile. The accommodation was clean, cozy, and well-maintained, making it a very comfortable place to relax after a long day. The overall atmosphere felt warm and welcoming. I truly appreciated the attention to detail and the great hospitality
翻訳
ホテルからの返信: Thank you very much for sharing such a wonderful review. We’re delighted to hear that you had an amazing stay and that our team’s friendly and attentive service made your experience memorable. It’s great to know that you found the accommodation clean, cozy, and comfortable, and that the warm atmosphere helped you relax after a long day.Your kind words about our attention to detail and hospitality mean a lot to us. We truly appreciate your feedback and look forward to welcoming you back for another exceptional stay.Regards,CharlesHotel Manager
Ezra Mizrahi
デラックス・ルーム
宿泊時期: 2025年9月
出張
2件の口コミ
5.5/10
投稿日: 2025年11月2日
No hot water....the service lika nother thing the not snswer but if you order with extra pay they come quickly
翻訳
ホテルからの返信: Dear Ezra Mizrahi,Thank you for taking the time to share your feedback. I’m very sorry to hear about the issues you experienced with the hot water and the delays in service. This is not the level of comfort or care we aim to provide.We also appreciate you bringing to our attention the inconsistency in response time. We will be reviewing this with our team to ensure all guests receive prompt and attentive service, regardless of the request.Please accept our sincere apologies for the inconvenience caused. We hope you will give us another opportunity to provide you with a much better and more seamless stay.Sincerely,CharlesHotel Manager
ゲスト
デラックス・ルーム
宿泊時期: 2025年8月
一人旅
1件の口コミ
8.0/10
とても良い
投稿日: 2025年9月15日
Convenient accessible clean and satisfying.
I have a peaceful sleep and achieve my purpose
翻訳
JCobey
エグゼクティブルーム
宿泊時期: 2025年7月
一人旅
2件の口コミ
9.5/10
素晴らしい
投稿日: 2025年10月29日
Close proximity to my workplace and very affordable. Staff is very courteous and one of them showed me up to my room.
翻訳
ホテルからの返信: Dear JCobey,Thank you for sharing your feedback with us. We’re delighted to hear that our location was convenient for your workplace and that you found our rates affordable. It’s also wonderful to know that our courteous staff made a positive impression and assisted you to your room.We truly appreciate your kind words and look forward to welcoming you back on your next visit.Regards,CharlesHotel Manager
ゲスト
デラックス・ルーム
宿泊時期: 2025年10月
夫婦・カップル
1件の口コミ
9.0/10
非常に良い
投稿日: 2025年11月18日
Im injoing the place and the services of stuff are very friendly
翻訳
ホテルからの返信: Thank you for your wonderful feedback! We’re delighted to hear that you’re enjoying the place and that our staff’s friendly service has made your stay even better. We truly appreciate your kind words and look forward to welcoming you again soon.Regards,CharlesHotel Manager
匿名ユーザー
リージェンシールーム1
宿泊時期: 2024年8月
夫婦・カップル
1件の口コミ
8.0/10
とても良い
投稿日: 2024年9月21日
The venue,cleanliness and amenities of the room was great but in the mean time the hotel check in took a long time and the front desk staff didn't have a good impression
翻訳
ゲスト
デラックス・ルーム
宿泊時期: 2025年1月
夫婦・カップル
2件の口コミ
5.0/10
投稿日: 2025年2月8日
Terrible experience, they always call every 4am in the morning and keep on asking if we will check out or extend the stay. But I already booked for 4days why they didn't see that? Or they are just lazy too look for it
翻訳
Baby Queenie
デラックス・ルーム
宿泊時期: 2025年1月
一人旅
1件の口コミ
8.0/10
とても良い
投稿日: 2025年2月15日
It's too noisy someone's building or making a wall, I didn't sleep well so I leave early
翻訳
ゲスト
デラックス・ルーム
宿泊時期: 2025年9月
一人旅
1件の口コミ
9.5/10
素晴らしい
投稿日: 2025年10月14日
Good service, highly recommended👍👍👍
翻訳
ホテルからの返信: Thank you for your wonderful feedback and recommendation! We’re delighted to hear that you enjoyed our service and truly appreciate your kind words. We look forward to welcoming you back soon!Regards,CharlesHotel Manager
ゲスト
エグゼクティブルーム
宿泊時期: 2025年2月
夫婦・カップル
1件の口コミ
10/10
とても素晴らしい
投稿日: 2025年3月9日
good services, very accommodating, all the staff is all polite, helpful and kind
翻訳
ゲスト
デラックス・ルーム
宿泊時期: 2025年3月
夫婦・カップル
1件の口コミ
7.0/10
投稿日: 2025年6月8日
I book have a bathtub then when check in no bath tub