ホテルからの返信: Dear Charmaine,Thank you for your kind words! We are delighted to hear that you enjoyed your family staycation and found the room spacious and well-equipped. We look forward to welcoming you back for another wonderful experience.See you!Rajino F. SantosFront Office Manager
ホテルからの返信: Dear Clubfabio,Thank you for sharing your detailed feedback, and we truly appreciate your honest comments. We sincerely apologize for the inconvenience caused by the external construction noise and for the issues you encountered in your room. This is not the level of experience we strive to provide, and your concerns have been escalated to the relevant departments for immediate action to improve cleanliness and communication.We are committed to providing better stays for all our guests and would love the opportunity to regain your trust on a future visit. We hope to see you again soon.Rajino F. SantosFront Office Manager
ホテルからの返信: Dear Jennifer,感謝您選擇入住我們的行政套房並花時間撰寫如此詳細的評論。我們很高興聽到您喜歡寬敞的佈局和精心安裝的廚房設施。洗衣和烘乾衣服的便利性增加了您的積極體驗,這真是太棒了。我們真誠地歡迎您再次光臨,享受舒適的住宿體驗!Rajino F. SantosFront Office Manager
Kristina
プレミアルーム(1ベッドルーム)(キング)
宿泊: 2024年11月
家族旅行
7件の口コミ
4.7/5
素晴らしい
投稿: 2025年1月16日
プール、部屋、食事、サービスが気に入りました。ウェルカムドリンクはもっと美味しいと良いと思います。
原文Googleによる翻訳
ホテルからの返信: Dear Kristina,Thank you for your kind words regarding our pool, accommodations, dining options, and service. We appreciate your feedback about the welcome drink and will take it into consideration for future improvements.We hope to welcome you back soon!Sincerely,Rajino F. SantosFront Office Manager
ホテルからの返信: Dear Rachel,hank you for your kind words and for sharing your experience. We’re delighted you loved the spacious rooms, kitchen facilities, and our service. We appreciate your feedback on the fitness center and will definitely look into improving the lighting to ensure it is more inviting for all guests. We hope to welcome you back soon!Rajino F. SantosFront Office Manager
ホテルからの返信: Dear Guest,Thank you for your glowing review! We’re delighted you enjoyed our convenient location, spacious rooms, and excellent customer service. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another memorable stay.Rajino F. SantosFront Office Manager
ゲスト
エグゼクティブ キング ステューディオ
宿泊: 2024年8月
友人との旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年9月20日
サービスとアメニティは期待以上でした。
原文Googleによる翻訳
ホテルからの返信: Dear Guest,Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that our service and amenities exceeded your expectations. It was a pleasure having you stay with us, and we look forward to welcoming you back for another exceptional experience.Rajino F. SantosFront Office Manager