Inaccurate room description, electrical failure and no resolution
The room was advertised as including a bathtub, which was one of the reasons I selected this property. Upon arrival, there was no bathtub in the bathroom.
Shortly after entering the room, the electricity failed. I informed the staff and was told that the power had been restored, which was not accurate as the issue persisted.
No one came to the room to verify or address the malfunction, and there was no willingness to offer an alternative room or any practical solution.
Additionally, when I decided to leave due to these issues, the property refused to proceed with the cancellation.
Given the inaccurate description and the lack of response or assistance, I left the hotel immediately.
自動翻訳