Disgusting place to stay! We had stayed with the LK chain 9 years ago and it was was well worth the 4 stars! so we were confident we would have a amazing stay! We arrived late at night after a 17 hour travel time. Reception staff was so lovely, we couldn’t fault them! They were the most amazing staff!! We saw our room and it was not like it was advertised! However we slept and woke up to breakfast in plastic containers delivered to the door! Furniture was stained with god knows what! We had previously stayed in the LK Royal Suite so requested a transfer! The hotel sorted us straight away at no extra cost, again can’t fault the service. I’m annoyed the owners have let this once fantastic chain go to rack and ruin! I was so sad!
自動翻訳