Before we arrived I read that Senza isn’t suitable for people with mobility difficulties so being 7 months pregnant I emailed and asked to be close to reception. The hotel had kindly located me directly opposite reception but I hadn’t realised this is furthest from all amenities. We stayed the night in the first room and the next morning, I attended the welcome meeting with the rep to request a room change. Within 20 mins I’d been offered a room right next to the pool and the restaurant! The team made the change so easy for us and everyone was so helpful, from the rep, receptionist, and shuttle bus driver. I was so grateful!! For what we paid for the holiday, Senza was good value for money, the buffet was great, and we had everything we needed- plenty access to bottled water, coffee machines available, plenty food options, and regular meal times. The buffet maybe leaned towards the Eastern European guest’s preferences but we didn’t mind. Always clean and fresh. The private beach space was such a pleasant surprise as well! So picturesque with a lovely lunch thrown in too! Our air con wasn’t the best but we managed. Pool entertainment was good fun. For the price, would definitely recommend!
自動翻訳