We paid to upgrade our room to include a coffee machine, water and fruit. None were there, went to reception and was told they do not offer that service anymore, but would put a coffee machine in our room. Coffee machine arrived, it had not been cleaned, the filter had coffee in it that was mouldy. We were given 2 bottles of water, open with paper cups. Housekeeping was awful, had a shower the first evening, used toiletries provided, they were never replaced! Arrived on Sunday sheets and towels were not changed until Friday. Furniture was never dusted, bathroom mirror not cleaned.
自動翻訳