ペンブロークのコテージホテル

DON’T EVER STAY AT THIS HOTEL. THEIR CUSTOMER SERVICE IS TERRIBLE AND BLAME CUSTOMERS FOR THEIR MISTAKES!! My home town is Pembroke and I had to come home to attend a funeral. When I booked a few days in advance I asked for an early check in time at 12 pm which they said they would accommodate. I checked in on Friday afternoon at 11:30 because I was there and they said my room was ready. I took a shower because I had to get ready for the funeral, and realized that the water was freezing cold. I called the front desk to tell them the issue and they said it was because I checked in early, I said oh sorry (thinking that’s weird). The lady then told me not to worry because it would be on soon. I went to the funeral then came back to change to go out for dinner with some friends and didn’t get back till the evening. Found out the water was still cold when I went to wash my face to go to bed. I called back down to the front desk and a after a bit of a run around (the guy didn’t really seem to know what was going on) he switched my room a little later. Why would they tell me the water was cold because of my early check in? Why Wouldn’t they tell me when I came that afternoon that the water still wasn’t fixed and I would need to switch rooms instead of the evening right before I was going to bed? Again just my idea of customer service. When I checked out the next day I asked if they were going to to accommodate their guests for having cold water and trying to tell me it was because I checked in early when it clearly wasn’t the issue. They said they didn’t know what they were going to do and that I had to speak to their manager. When I left the hotel I realized that they had double charged my card, so I for sure needed to speak to someone about getting my money back). After calling the hotel back to tell them the issue they told me they didn’t know what to do so they would pass it on to the next person. That person didn’t call me back so I called them and said I would have to speak to their manager Lori who wouldn’t be in till Monday. I didn’t receive a call from the her on Monday so I called and was told that She had already left for the day. I told them I would like a call as soon as possible because I would like to make sure I get the double charge back. I still didn’t receive a call from her all week until I called her back on Thursday!! The manager Lori explained to me that Expedia charged my card and they did as well because I gave them my credit card, which would have been fine but they didn’t explain that to me. It was clear that Lori obviously doesn’t train her staff properly because no one ever seems to know what’s going on. It starts to get a little frustrating after awhile so as a customer I’m going to be upset! I preceded to tell the manager Lori about the cold water and how the staff told me it was because I had checked in early. She told me that check in time was 3 pm. I said ok but your hotel told me I could have have an earl

慌しい一日の終わりには、ヒルサイド イン ペンブロークでおくつろぎください。ヒルサイド イン ペンブロークは、ペンブロークでも指折りの素晴らしい宿泊施設の内の一つです。付近にはペンブローク・ウォーターフロント・パークやAlgonquin Cinemas、The Courtyard Bistroなどがあり、ペンブロークの観光に非常に便利な立地です。長い一日の終わりには、館内施設でくつろぐのもお勧めです。お車をご利用のお客様は、ペンブロークの当施設提供の駐車場をご利用いただけます。

これは古いホテルですが、非常によく保存されています。すべてが私たちの部屋で機能しました。マットレスはより硬い側でしたが、シーツとコンフォートは居心地がいいです。私たちの部屋には電子レンジと冷蔵庫がありました。チェックインの際、オートミールや朝食サンドイッチの選択で朝食袋を渡されました。これらの袋にはリンゴやオレンジジュース、ヨーグルト、オレンジやリンゴ、オートミールや朝食サンドイッチとマフィンが含まれていました。朝は朝食ルームに降りる必要がないことを感謝しました。私たちは2泊しましたが、ハウスキーピングは見られませんでしたが、建物に誰もいなかったと言われ、必要なものがあれば、フロントに電話してください。Hopefully housekeeping comes back after covid. All in all, we had a great stay. We usually stay at the Holiday Inn Express or the Best Western when we're in town-but they were sold out for a hockey tournament.このホテルははるかに良い価格なので、地元の家族を訪れるときに新しい家を見つけたかもしれません。唯一の欠点は、他の人が持っている屋内プールがないことです。

This is a great hotel in a great location. Pembroke is a very vibrant and beautiful small city. You will enjoy this hotel. Good pool. Good restaurant. Very comfortable beds. Clean and quiet. Great toiletries too.

慌しい一日の終わりには、グレイ ゲーブルズ インでおくつろぎください。グレイ ゲーブルズ インは、ビジネスでもレジャーでも、ペンブロークでの快適な滞在をご提供いたします。付近には、Pembroke Memorial Centreやペンブローク・ウォーターフロント・パーク、Algonquin Cinemasなど、ペンブロークの多くの観光名所があります。館内の様々な施設で、有意義にお過ごしいただけます。ペンブロークの当施設には、駐車場が併設されており、非常に便利です。お客様のレビューによると、このホテルの施設は最高レベルです。

ホテルはとてもきれいで、スタッフはフレンドリーでした。私たちは部屋#321に失望しました。指示に従ったにもかかわらず、テレビを操作できませんでした。最初の試みでは、それがうまくいかないかのように、さらなる指示に悩まされませんでした。カーテンを暗くする部屋を閉じることができず、その結果、日の出時に太陽が流れ込んでいました。シャワーにセーフティバーがありて嬉しかったのですが、水温のダイヤルを設定するために手が届かなかったのは本当に奇妙でした。ドアは1つしかなかったので、ダイヤルを操作する前にシャワーに入る必要がありました

When you stay at Champlain Motor Inn in Pembroke, you'll be within a 10-minute drive of Festival Hall Centre for the Arts and Pembroke Hydro Museum. This hotel is 2.3 mi (3.7 km) from Algonquin College Pembroke Campus and 2.5 mi (4 km) from Pembroke City Hall.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and barbecue grills.Free self parking is available onsite.Make yourself at home in one of the 23 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks, and housekeeping is provided daily.