Four Points by Sheraton Penticton at the Convention Centre

The room was perfect but we reserved through open table 8 weeks ago and when we got there we were told no reservation at all and told they could not accommodate us at all , not happy with palmers solution of going elsewhere, we ended up at hooded mergenser where they k were able to sit us

Nothing negative to say at all, as it was a great stay attending a concert. We were very impressed with the Palmer restaurant staff & management dealing with the crowd arriving late after the concert, as they handled the onslaught very professionally by also mobilizing extra help quickly to make sure they had happy customers upon leaving after a fantastic dinner!

This is a beautiful new hotel…very friendly staff and only a hop, skip and a jump from the SOEC centre for events!!! Will definitely stay here again! 😁

The hotel applied an extra charge on my credit card 3 days after checkout. When I contacted the hotel to ask what the charge was for the front desk could not advise what the charge was for. The front desk could not find the extra charge on my credit card. I asked that the manager call me the following day to address the issue with me, After three business days with no contact from the manager, I telephoned the manager directly and left a message with all the details I had regarding the extra charge and asking that individual to contact me directly. The manager has never responded to my message. Finally I resorted to disputing the charge with Master card who have addressed the issue with the hotel. The room was very plain for the money paid, there was no extra blanket in the room and only two paper cups for the coffee maker. I will not stay at this hotel again.

Up to date amenities. Conveniently located close to Okanagan lake. Spacious washroom. Would have liked to see a full size bathtub, but still appreciated the up to date shower stocked with fresh quality shampoo and conditioner.

This was our first time staying at this hotel. We would definitely stay here again. The staff was friendly and welcoming and the our room was lovely and well maintained.

Great new property. Easy parking. Impressive staff. Outstanding restaurant. Easy walk to the downtown. Adjacent to the convention center, rinks and ******. Perfect place to stay in Penticton.

Very Kind and Positive people Also a clean well put together Hotel Most definitely will be vising again.

Beautiful new hotel, spacious bright room. We really enjoyed our stay and have zero complaints.