ホテルからの返信: Dear Mr/s. PhilipWarm greetings from Illira Lite Hotel Lombok,We really appreciate your positive comments and thank you very much for taking the time to share them.We hope to see you again at Illira Lite Hotel Lombok in the near future.Best regards,Hariyanto
ゲスト
イーガールーム
宿泊時期: 2024年5月
家族旅行
2件の口コミ
10.0/10
とても素晴らしい
投稿日: 2024年6月9日
お手頃な価格、フレンドリーな従業員、子供用プールがあり、家族連れに最適です。👍
原文を表示Googleによる翻訳
ホテルからの返信: Warm greetings from Illira Lite Hotel Lombok,We really appreciate your positive comments and thank you very much for taking the time to share them.We hope to see you again at Illira Lite Hotel Lombok in the near future.Best regards,Hariyanto
Located near to airport. Breakfast is good and service is best.
翻訳
Crystal Hunter Lam
イーガールーム
宿泊時期: 2024年10月
友人との旅行
4件の口コミ
8.5/10
とても良い
投稿日: 2025年1月16日
My overall experience was above average. Excellent service. The facilities were excellent as well. I did enjoy the food as much as everyone else did.
翻訳
Ricefield
イーガールーム
宿泊時期: 2024年7月
カップル・夫婦での旅行
22件の口コミ
2.0/10
投稿日: 2024年8月16日
I had booked a stay at this hotel but unfortunately had to cancel my trip due to a flight cancellation to Lombok. I reached out to the hotel immediately, explaining my situation and asking about the possibility of a refund. However, I received absolutely no response to my message. I even tried calling multiple times, but my calls went unanswered.
This level of customer service is completely unacceptable. Communication is key, especially in situations like this, but the staff here clearly don’t care about their guests. If they can’t even manage to respond to a simple inquiry, I shudder to think how they would handle actual issues during a stay.
Based on my experience, I strongly advise future guests to avoid this place. It’s not worth the risk of dealing with such unprofessional behavior. There are plenty of other hotels in the area that value their guests and provide the service you deserve.
翻訳
Qiongqiong
イーガールーム
宿泊時期: 2024年7月
カップル・夫婦での旅行
6件の口コミ
9.5/10
素晴らしい
投稿日: 2024年8月7日
The service is good and friendly.
The room looks a bit old but very cleans the bed is confortable and price is good.
They provide drop off service at 50k IDR for one car.
翻訳
ホテルからの返信: Dear Mr/s. QiongWarm greetings from Illira Lite Hotel Lombok, We really appreciate your positive comments and thank you very much for taking the time to share them. We hope to see you again at Illira Lite Hotel Lombok in the near future. Best regards, Hariyanto
ASSYAFIREEN
イーガールーム
宿泊時期: 2023年11月
友人との旅行
27件の口コミ
10.0/10
とても素晴らしい
投稿日: 2023年12月31日
Good location, good staff who are friendly and helpful, the environment is also beautiful and interesting. I recommend this hotel for you to stay here. Thank you
翻訳
ホテルからの返信: Dear Mr/s. AssyafireenWarm greetings from Illira Lite Hotel Lombok,We really appreciate your positive comments and thank you very much for taking the time to share them.We hope to see you again at Illira Lite Hotel Lombok in the near future.Best regards,Hariyanto
Alazim Yaakop
イーガールーム
宿泊時期: 2024年6月
カップル・夫婦での旅行
8件の口コミ
10.0/10
とても素晴らしい
投稿日: 2024年7月11日
Room spacious and clean.. by the pool and near to the airport.. free shuttle services
翻訳
ホテルからの返信: Dear Mr/s. Alazim YaakopWarm greetings from Illira Lite Hotel Lombok,We really appreciate your positive comments and thank you very much for taking the time to share them.We hope to see you again at Illira Lite Hotel Lombok in the near future.Best regards,Hariyanto
ゲスト
イーガールーム
宿泊時期: 2024年7月
家族旅行
1件の口コミ
9.5/10
素晴らしい
投稿日: 2024年8月25日
Good receptionist morning is excellent thanks
翻訳
ホテルからの返信: Dear Mr/s. Guest UserWarm greetings from Illira Lite Hotel Lombok, We really appreciate your positive comments and thank you very much for taking the time to share them. We hope to see you again at Illira Lite Hotel Lombok in the near future. Best regards, Hariyanto