All i will say. gm is unorganized, and unreliable. she needs to do better. The place is beautiful but it's clear she is a hotness. Zero stars. I've had better service from managers at McDonald's I would have expected much better from a marriot property
自動翻訳
Ivan
2023年11月20日
The whole facility smells like **** and cigarettes. The elevator jumps when you get on and off and feels like it is going to fall. Definitely not Ada accessible and we were not given a room that was wheelchair accessible or a roll in shower. How we booked the room. Beds are gross and very uncomfortable, felt like you were sinking in. Fridge was gross and the kitchen utensils were even worse. Black mold in the bathroom, felt sick whole time we were in the room and when we said something about it we were told it was fine. As I and my family are allergic to black mold. This is not good. Lastly the fireplace was a plus but when we lit the wood we had to buy at the front it made the whole room go smoky and the fire alarms went off and wouldn’t turn off. The hotel was also about 100 dollars more than what we booked the hotel for.
自動翻訳
Adell
2023年12月10日
Fair the kitchen asked us to bring our plates out our room for food and 223 wouldn’t warm up
自動翻訳
Jane
2023年10月28日
Nice place to stay. Staff was friendly and helpful. The breakfast was good. The room was comfortable and well-equiped.
自動翻訳
Annette
2023年10月24日
Nice, clean hotel. Many amenities offered to make stay comfortable and convenient (continental breakfast, indoor pool, fitness center, basketball court). Friendly staff.
自動翻訳
ゲスト
2023年10月22日
Great place to stay! Very clean rooms, and facilities! Hot tub and pool were very clean! Beds were perfect and amenities were all well provided in the kitchens. Jarrett, the Manager when we checked in was very welcoming and kind. Breakfast had lots of healthy options and well prepared. Location was perfect for us near a variety of restaurants and a Mall. Can’t say enough about the stay. Will definitely stay there again.
自動翻訳
JERMAINE
2023年11月20日
5 star treament and amenities. Best staff any guest can ask for.
自動翻訳
ゲスト
2023年7月16日
We stayed here on a cross country trip. The staff were all terrific, especially Sean and the GM. The property was clean and convenient to I74. Our room was very comfortable and spacious. The bed was great!
自動翻訳
JAMES
2023年4月6日
I have stayed in several Residence Inns around the country and this one was by far the dirtiest. Carpet and sofa were attained. We had to clean all of the dishes and appliances. Utensils were almost as nasty as though they had been used, wiped, and placed in drawers.
There is something structurally wrong with the ceiling/upstairs floor that when the tangent about walked it was extremely loud and sounded as he was coming through the ceiling.
The dishwashersounds as if it is a machine in a factory.
On a good note; the front desk staff was courteous and friendly.
I will most likely not stay here again since there are other options in the same area.