Best Western Bradbury Inn Suites

The paint on their drive under their awning had no grit mixed in it,as a result I slipped and fell on the ground when getting out of our truck. It’s a concern because it could cause serious injury to an older person if they slipped and fell as hard as I did. I was wearing shoes with good grips on them, it was definitely due to the slick latex paint they had down. Then when we got to our room, which was supposed to be no smoking and pet free; our room reeked of cigarettes and smelled like wet dog, we also had blood all over our sheets. When we called the front desk they told us they didn’t have any other rooms available. We had to change our own linens on the bed and spend the night sneezing and congested due to how bad the room smelled. We were never offered a refund so that we can find another hotel to stay at.

I reserved via email and I needed a handicap bathroom. I didn't see anything under handicap that qualified me as 'handicap'. I reserved and called BW and was told there was NO handicap rooms available. A short time later I received a call stating there was a room with a king bed and would that be agreeable. I jumped on it! I now could have a shower!! I was one happy traveler.

Great hotel. We got in late so only had time to sleep and then left first thing in the morning. But the little time we were there was great. Clean rooms and bathrooms. Great customer service

Too much traffic noise. Couldn't get any internet service. But the room was very nice. And very clean.

This hotel was being renovated which was not mentioned upon booking. The rating for this hotel is inaccurate! We did not want to be by the elevator but that's exactly where we were put. Customer service was poor...would not recommend this hotel.

First room reeked of mildew and no hot water, 2nd room was ok but stomping and yelling until 12am, pull out sofa mattress thinner than paper, very uncomfortable.

Hotel is under construction so only half the hotel is open. Beds are very uncomfortable. We had a suite with a pullout sleeper bed. Bed was very uncomfortable and could feel the springs. Had no Sheets available in the room for the bed. Had to ask for some. Noise is very loud from the interstate. All you hear all night long is the trucks on the highway. Walls seem very thin. Could hear our neighbors conversation most of the time.

Not very clean rooms, bed not comfortable, A/C made a noise the whole night. Vending machines didn’t work and heard the people above us half the night. Will not be staying at this location again. Front desk didn’t seem to care when told.

Did not stay as had a breakdown of my vehicle the day I was to stay and was not able to get to hotel.